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Nikki Edwards

Nikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.

KellyOCG - 2021 Next Generation Contingent Workforce Solutions and MSP

Vendor Analysis

by Nikki Edwards

published on Jun 04, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes KellyOCG's offerings and capabilities in Next Generation Contingent Talent Services and MSP.

Who is this Report for:

NelsonHall’s CWS/MSP profile on KellyOCG is a comprehensive assessment of KellyOCG’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of CWS/MSP and identifying vendor suitability for CWS/MSP RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the CWS/MSP sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of KellyOCG’s CWS/MSP offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue/SUM estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s service delivery organization (including delivery locations).

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes KellyOCG’s offerings and capabilities in CWS/MSP.

KellyOCG was established in 1996 to expand the service offerings of Kelly Services Inc. (Kelly) into outsourcing and consultancy. KellyOCG "connects organizations with diverse and talented people to fuel and grow their business. By creating pioneering solutions and pushing the boundaries of what’s next in talent, it helps its clients not only to reach and exceed their goals but to build the future of work."

KellyOCG offers a range of contingent workforce solutions (CWS), such as Enterprise MSP, OCG go mid-market MSP (launched in 2020), Independent Contractor Solutions, Services Procurement (SOW), Identity Management (IDM), Direct Sourcing, Human Cloud Products, Payroll. It also offers RPO, Total Talent Management (TTM), Payroll, Consultancy services, and Specialist Workforce Solutions.

KellyOCG launched several new services in 2020. It has also invested significantly in proprietary tech (including launching a new platform) and third-party tech/tools. It has a robust tech roadmap in place. It continues to see traction in life sciences, higher education, and telecoms.

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