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Andy Efstathiou

Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.

Infosys- Transforming Wealth & Asset Management Services 2021

Vendor Analysis

by Andy Efstathiou

published on Jul 15, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in Transforming Wealth & Asset Management Services.

Who is this Report for:

NelsonHall’s Transforming Wealth & Asset Management Services Vendor Assessment for Infosys is a comprehensive assessment of Infosys’s wealth and asset management services offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of intelligent automation processes and identifying vendor suitability for wealth and asset management services RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of wealth and asset management services offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphases and new developments
  • Analysis of the company’s strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Infosys began delivering professional services to brokerage firms in 2002. Over the next several years, these services expanded to consulting and technology services for wealth management firms. In 2004 Infosys began delivering W&A BPS services to a U.S.-based global custodian. Services included fund administration reconciliation and data management.

Infosys has added services and partners to expand its W&A services business (See Delivery section for detail). Today, its W&A services business is focused on consulting and design/implementation services. Recent service additions include cloud migration, Fintech product consulting/implementation, and platform renovation/BPO. Recent partnerships have focused on:

  • Platform providers including Fiserv and Avaloq
  • Hyperscalers including AWS, Azure, and Google 

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