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Andy Efstathiou

Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.

Capgemini - Transforming Financial Services with Cloud, SaaS, and BPaaS Services

Vendor Analysis

by Andy Efstathiou

published on Dec 16, 2022

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Report Overview:

This NelsonHall vendor assessment analyzes Capgemini's offerings and capabilities in Cloud, SaaS, and BPaaS services for the banking and financial services sector

Who is this Report for:

NelsonHall’s ‘Transforming Financial Services with Cloud, SaaS, and BPaaS Services’ profile on Capgemini is a comprehensive assessment of Capgemini’s offerings and capabilities for the BFS sector, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Cloud, SaaS, and BPaaS processes and identifying vendor suitability for Cloud, SaaS, and BPaaS services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Capgemini’s BFS-focused Cloud, SaaS, and BPaaS service offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Capgemini has delivered consulting and IT services to the financial services industry since its inception. Capgemini generates 22% of its revenues from the BFSI industry. It has 85k employees in BFSI out of a 330k workforce. In the past five years, it has focused its services offerings for BFS on cloud migration services. Its cloud services predominantly revolve around customer experience, enterprise management, and data services.

Over the past five years, Capgemini has delivered 5k app modernization projects across multiple cloud environments including AWS, Azure, GCP, and multiple private clouds. It is now expanding its tools and managed services offerings to include third-party products and services to provide enhanced functionality and orchestration across domains. It has been delivering technology transformation services and is now focusing on developing business transformation services.

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