-
Datamatics Expands Salesforce Capabilities with Dextara Acquisition
Jun 27, 2024, by Gaurav ParabWe recently spoke with Datamatics about its $17m acquisition of Dextara, which was announced on April 1st. Datamatics is a Mumbai-headquartered IT services and BPS provider with revenues of INR 1,550 Crore ($187m) for FY24, which ended March 31. It has three lines of business: Digital Technologies (IT services: 39% of revenues) Digital Operations (primarily F&A, plus i[...]
-
TCS Challenges Foundation of Functional Testing with 'One Automation Ecosystem'
Feb 07, 2022, by Dominique RaviartThe software testing/QA industry relies on three steps for functional testing: Defining test requirements (what do I need to test?) Test case creation (creating detailed instructions) Test scripts (using these test cases to develop scripts operated by a functional test execution tool, e.g., Micro Focus QTP, Tricentis Tosca, and Selenium Grids). Broadly, these three ste[...]
-
Atos: Using AI for Salesforce Progression Testing
Dec 21, 2021, by Dominique RaviartSince its creation, the software testing services industry has focused on regression testing, i.e., ensuring that previously developed software still runs after a new build. Regression testing is the core of all QA activities and has been widely adopted as part of multi-year managed services contracts. The financial services industry, with its extensive application estates updated by[...]
-
Capgemini’s ADM Aims for No/Low Application Maintenance Fees Thanks to QE
Jul 02, 2021, by Dominique RaviartCapgemini is aiming for low or no maintenance and support fees as part of its ADM offering. Depending on its level of responsibility for development activities, the company commits to reducing maintenance and support activities and is, therefore, making a bold statement unheard of in the IT industry. To achieve such high aspirations, the company believes Sogeti's application t[...]
-
IBM GBS Expands Salesforce Capabilities in Europe with Waeg
May 20, 2021, by Dominique RaviartIBM recently announced its acquisition of Salesforce Platinum Consulting partner, Waeg. The company, whose name means “wave” in old English, expands IBM’s Salesforce service presence in Europe and is IBM GBS’ second Salesforce services acquisition in 2021, following 7Summits in the U.S. It is also GBS’ fifth acquisition since IBM announced the intended s[...]
-
passbrains Accelerates Development Thanks to Acquisition by msg
Feb 15, 2021, by Dominique RaviartWe recently talked to passbrains, the crowdtesting pure-play with dual headquarters in Hamburg and Zurich that has just been acquired by German IT service and VAR vendor, msg. The acquisition is timely for passbrains. Its founder died in the summer of 2020 at a critical time, as the firm was developing the 2.0 release of its crowdtesting platform and diversifying its client base[...]
-
Qualitest Deploys AI in its QA Assessment & Consulting Activities
Jul 28, 2020, by Dominique RaviartQA pure-play Qualitest recently briefed NelsonHall on a new AI-based offering the company launched in 2019. The testing services industry began to deploy AI-based offerings about three years ago, starting with AI-based analytics use cases, looking at where and what to test better. Since then, the focus has shifted to AI-based automation, looking initially at the automated creation[...]
-
Testbirds: Capitalizing on COVID-19’s Impact on Crowdtesting
Jun 08, 2020, by Dominique RaviartWe recently talked to crowdtesting specialist firm Testbirds about how the firm has adapted to COVID-19 and the macroeconomic conditions. In the past two years, the crowdtesting industry has realigned its capabilities around agile testing, primarily providing services for mobile apps and websites along with chatbots and connected devices/wearables. The realignment has been success[...]
-
Infosys Shifts its QA Portfolio in a Post COVID-19 World
Apr 16, 2020, by Dominique RaviartWe recently talked to Shishank Gupta, the practice head of Infosys Validation Services (IVS), about how the practice is adapting to the COVID-19 pandemic and ensuing economic crisis. Of course, the initial focus has been on employee health, helping clients, and enabling its employees to work from home, getting access to tools, applications, and connectivity. The QA practice i[...]
-
NTT DATA: Focusing on Scaling Up Salesforce Capabilities while Expanding Portfolio
Mar 03, 2020, by Dominique RaviartWe recently had an update from NTT DATA regarding its Salesforce services activities across the different countries it operates in. At a global level, the company’s priority is to scale up its Salesforce services capabilities, with recruitment as a priority. Salesforce keeps making horizontal M&As at a fast pace while verticalizing its software products. NTT DATA is mirr[...]
-
Deutsche Telekom Continues to Realign the Scope of T-Systems
Aug 15, 2019, by Dominique RaviartDeutsche Telekom (DTAG) recently announced it is moving T-Systems’ communication services activities with enterprise clients (TC division) and Government clients (Classified division) to Telekom Germany. Accordingly, T Systems’ TC and Classified divisions will be folded into Telekom Germany’s B2B Communications division that currently services small businesses and m[...]
-
Not Just About the Crowd: Crowdtesting Embraces Automation
Jul 15, 2019, by Dominique RaviartIn the world of testing services, crowdtesting stands out. While efforts towards automation are accelerating in testing services/quality assurance (QA), the perception that crowdtesting is labor intensive and relies on communities of tens of thousands of testers seems at odds with this. This perception is no longer valid: the crowdtesting industry has changed. Managing crowdtestin[...]
-
HCL Technologies’ RPA Initiatives for Software Testing
Mar 12, 2019, by Dominique RaviartNelsonHall has commented several times on how vendors have been introducing AI into their QA/software testing activities; for example, to enhance defect analysis and prediction. We have talked less about the use of RPA because it did not seem to bring much innovation on top of what testing software products already offer. Testing software products have been around for over 20 year[...]
-
Amdocs Automates Chatbot Testing with BDD
Feb 14, 2019, by Dominique RaviartNelsonHall continues to explore how cognitive is reshaping software testing services, and here I look at how Amdocs is automating chatbot testing. The market is shifting from continuous testing to cognitive Over the last year, for many testing services providers, the focus evolved from creating continuous testing platforms (in the context of agile and DevOps adoption), to incor[...]
-
Infosys Testing: ML Initiatives & Autonomous Testing On the Horizon
Nov 29, 2018, by Dominique RaviartSoftware testing services continue to show vitality in their adoption of tools to increase automation. One of the areas in which vendors are investing heavily is AI, not just leveraging AI to increase automation through an analytics approach, but also in testing of AI systems. Back in November 2017, we reported on how Infosys was expanding its testing service portfolio in the areas o[...]
-
Sogeti’s Strategy for AI & RPA in Testing
Nov 26, 2018, by Dominique RaviartWe recently caught up with Sogeti, a subsidiary of Capgemini, to discuss the use of AI and RPA in software testing. In testing, AI use cases are focusing on making sense of the data generated by testing and from ITSM and production tools. For RPA, adoption of RPA workflows and chatbots in automating testing services has to date been minimal. Continued investment in Cognitive QA[...]
-
Capgemini: “In Shape and On the Move”
Nov 01, 2018, by Rachael StormonthWe have delayed the publication of this event note until after Capgemini’s Capital Markets Day this week, when Capgemini confirmed its mid-term ambitions of 5-7% organic growth and an operating margin of 12.5-13%. “In Shape and On the Move” were among the first few words of COO Thierry Delaporte’s closing address at Capgemini’s global analyst and adv[...]
-
Rackspace Jump-starts its Salesforce Services Business with RelationEdge
Sep 04, 2018, by Dominique RaviartNelsonHall recently caught up with managed cloud and hosting vendor Rackspace. We discussed Rackspace’s May 2018 acquisition of a Salesforce consulting and systems integration partner, RelationEdge, and how the acquisition fits into its plans. Who is RelationEdge? RelationEdge (RE) was founded in 2013, in San Diego, CA. The company is positioned as a business process reen[...]
-
T-Systems Targeting Modest Growth & Better Profitability by 2021
Jun 19, 2018, by Dominique RaviartBy Dominique Raviart & Rachael Stormonth Deutsche Telekom’s Capital Market Day 2018 included a session in which the new CEO of T-Systems Adel Al-Saleh explained how he intends to turn around the Systems Solutions market unit (T-Systems). Back to onshore vendor profitability standards by 2021 Al-Saleh’s message to investors is clear: the priority is [...]
-
Tech Mahindra’s ATA Tackles the Challenges of Model-Based Testing
Jun 15, 2018, by Dominique RaviartTech Mahindra recently briefed NelsonHall on its new model-based testing (MBT) offering, Automated Test Assurance (ATA). To date, enterprises have shown interest in MBT technology, but take up has been low, partly because they had already invested in creating test cases and test scripts and were reluctant to make a further investment in creating a new a set of process models/diagrams[...]
- NelsonHall Blog
We publish lots of information and analyst insights on our blogs. Here you can find the aggregated posts across all NelsonHall program blogs and much more.
explore - Events & Webinars
Keep up to date regarding some of the many upcoming events that NelsonHall participates in and also runs.
Take the opportunity to join/attend in order to meet and discover live what makes NelsonHall a leading analyst firm in the industry.
explore
Subscribe to blogs & alerts:
manage email alerts using the form below, in order to be notified via email whenever we publish new content:
Search research content:
Access our analyst expertise:
Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.
To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.