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BPO Market Development Videos
John Willmott, NelsonHall's CEO, providing key insights and data on the Global BPO Market
What you get from this program
NelsonHall's BPO Market Development program supports you in enhancing your organization's sourcing performance. It will help you to:
- Analyze how BPO can be applied to your organization
- Assess the scope of BPO that can be outsourced and why
- Quantify the benefits and risks associated with outsourcing processes within your wider business
- Identify the most appropriate vendors and understand their individual areas of activity
- Learn from the experience of other organizations in your sector that have already outsourced business processes
- Keep abreast of changing emphases within BPO.
It also provides expert support to BPO service providers, specifically business development and marketing personnel, helping them to:
- Increase bid success through improved positioning of proposals against client requirements
- Maintain the competitiveness of current service offerings
- Identify emerging requirements and service opportunities
- Track key developments within the BPO marketplace, including contract awards and new service announcements
- Support business plan development.
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order:
- view this report
Medical Assessment BPO
Mar 24, 2011 | Market Analysis by John Willmott
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Operational Transformation in the Capital markets Sector: 2019
Oct 29, 2019 | Market Analysis by John Willmott
NelsonHall’s “Operational Transformation in the Capital markets Sector: 2019” 40-page report is based on global interviewing of senior executives across the capital markets sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report analyzes the principal business issues faced by capi [...] - view this reportdownload abstract
Operational Transformation in the Commercial Property & Casualty Insurance Sector: 2019
Dec 10, 2019 | Market Analysis by John Willmott
NelsonHall’s “Operational Transformation in the Commercial Property & Casualty Insurance Sector: 2019” 43-page report is based on global interviewing of senior executives in the commercial property & casualty sector across four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report anal [...] - view this reportdownload abstract
Operational Transformation in the CPG Sector: 2019
Nov 12, 2019 | Market Analysis by John Willmott
NelsonHall’s “Operational Transformation in the CPG Sector: 2019” 40-page report is based on global interviewing of senior executives in the CPG sector across four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report analyzes the principal business issues faced by CPG firms and the operationa [...] - view this reportdownload abstract
Operational Transformation in the Healthcare Payer Sector: 2020
Jan 23, 2020 | Market Analysis by John Willmott
NelsonHall’s “Operational Transformation in the Healthcare Payer Sector: 2020” 41-page report is based on global interviewing of senior executives in the healthcare payer sector across four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report analyzes the principal business issues faced by he [...] - view this reportdownload abstract
Operational Transformation in the Healthcare Provider Sector: 2020
Jan 23, 2020 | Market Analysis by John Willmott
NelsonHall’s “Operational Transformation in the Healthcare Provider Sector: 2020” 41-page report is based on global interviewing of senior executives in the healthcare provider sector across four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report analyzes the principal business issues faced [...] - view this reportdownload abstract
Operational Transformation in the Life, Annuities, & Pensions Sector: 2019
Nov 14, 2019 | Market Analysis by John Willmott
NelsonHall’s “Operational Transformation in the Life, Annuities, & Pensions Sector: 2019” 43-page report is based on global interviewing of senior executives in the life, annuities, & pensions sector across four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report analyzes the princip [...] - view this reportdownload abstract
Operational Transformation in the Pharmaceuticals Sector: 2019
Nov 13, 2019 | Market Analysis by John Willmott
NelsonHall’s “Operational Transformation in the Pharmaceuticals Sector: 2019” 40-page report is based on global interviewing of senior executives in the pharmaceuticals sector across four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report analyzes the principal business issues faced by phar [...] - view this reportdownload abstract
Operational Transformation in the Retail & Commercial Banking Sector: 2019
Oct 21, 2019 | Market Analysis by John Willmott
NelsonHall’s “Operational Transformation in the Retail & Commercial Banking Sector: 2019” 42-page report is based on global interviewing of senior executives across the retail & commercial banking sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report analyzes the princip [...] - view this reportdownload abstract
Operational Transformation in the Retail Sector: 2019
Nov 12, 2019 | Market Analysis by John Willmott
NelsonHall’s “Operational Transformation in the Retail Sector: 2019” 39-page report is based on global interviewing of senior executives in the retail sector across four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report analyzes the principal business issues faced by retail firms and the o [...]