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EGS - Customer Management Services
Mar 03, 2016 | Vendor Analysis by Ivan Kotzev
Expert Global Solutions (EGS) is a private customer service management organization, headquartered in Plano, Texas. [...] - view this reportdownload abstract
Sutherland Global Services - Customer Management Services
Mar 01, 2016 | Vendor Analysis by Ivan Kotzev
Sutherland Global Services (Sutherland) is a privately held company headquartered in Rochester, New York. [...] - view this reportdownload abstract
transcosmos - Customer Management Services
Feb 29, 2016 | Vendor Analysis by Ivan Kotzev
transcosmos Inc. (transcosmos) is a public company which has traded on the Tokyo Stock Exchange since 1992, and is headquartered in Tokyo. The company was founded by Koki Okuda in 1966 under the name Maruei Keisan Center, as a data entry BPO. In 1985, it was incorporated under its current name. transcosmos provides CMS, business process outsourcing [...] - view this reportdownload abstract
Alorica - Customer Management Services
Feb 15, 2016 | Vendor Analysis by Ivan Kotzev
Alorica Inc (Alorica) is a privately held firm headquartered in Irvine, California. [...] - view this reportdownload abstract
Transcom - Customer Management Services
Feb 12, 2016 | Vendor Analysis by Ivan Kotzev
Transcom WorldWide AB (Transcom) is a public company which has been listed on NASDAQ OMX Stockholm since 2001. [...] - view this reportdownload abstract
Aegis - Customer Management Services
Jan 25, 2016 | Vendor Analysis by Ivan Kotzev
Aegis is a privately held outsourcing and technology services company headquartered in Mumbai, India. Aegis was founded in 1992 in the U.S., and since 2008 has been fully owned by Essar Group, a $35bn Indian multinational conglomerate. [...] - view this reportdownload abstract
CSS Corp - Customer Management Services
Jan 25, 2016 | Vendor Analysis by Ivan Kotzev
CSS Corp is a private company headquartered in Chennai, India. Founded as a software development company in 1996, four years later it evolved into a support organization with focus on the high tech sector. [...] - view this reportdownload abstract
EGS - CMS in High Tech
Dec 02, 2015 | Vendor Analysis by Vicki Jenkins
Expert Global Solutions (EGS) is a global customer service organization which delivers outsourced solutions for customer and financial care. It employs ~40k in ~70 locations in 11 countries. [...] - view this reportdownload abstract
Alorica - CMS in High Tech
Nov 23, 2015 | Vendor Analysis by Vicki Jenkins
Alorica is a privately held firm headquartered in Irvine, California, which began operations in 1999 as a technology services company. It entered the customer management services (CMS) market in 2003, with its first client from the telecommunications industry sector. Across all industries it employs ~48k personnel globally and operates 73 contact c [...] - view this reportdownload abstract
Concentrix - CMS in High Tech
Nov 23, 2015 | Vendor Analysis by Vicki Jenkins
Concentrix Corporation (Concentrix) is a wholly owned subsidiary of SYNNEX Corporation (NYSE:SNX), a public company. Concentrix is headquartered in Fremont, California and began operations in 1984. [...]