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BPO Service Line Definitions
Jul 29, 2022 | Market Analysis by John Willmott
[public] [/public] [private] [/private] [...] - view this reportdownload abstract
CMS in Retail Banking
Feb 13, 2014 | Market Analysis by Vicki Jenkins
NelsonHall's market analysis of the customer management services in the retail industry sector consists of 71 pages. [...] - view this reportdownload abstract
CMS Vendor Landscape German Financial Services Sector
Mar 25, 2013 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis of the German financial services sector CMS market consists of 9 pages. NelsonHall estimates that the overall German CMS market will grow at 3.1% CAAGR. The dominant vendors in the German financial services CMS market are: arvato Sitel Walter services. [...] - view this reportdownload abstract
Customer Experience Services in Travel, Transport, and Hospitality
Feb 14, 2018 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of customer experience services in the travel, transport, and hospitality sectors consists of 84 pages. [...] - view this reportdownload abstract
Customer Management Services in the Retail Sector
Oct 02, 2013 | Market Analysis by Vicki Jenkins
NelsonHall's market analysis of the customer management services in the retail industry sector consists of 83 pages. The CMS retail industry sector market is growing in spite of a sluggish economy for traditional retailers. While traditional retail CMS outsourcing is flat, retailers are looking to the e-commerce market for revenue growth. Retailers [...] - view this reportdownload abstract
CX Services in BFSI
Jun 03, 2021 | Market Analysis by Ivan Kotzev
NelsonHall’s market analysis of the CX Services in BFSI report consists of 96-pages. [...] - view this reportdownload abstract
CX Services in Energy and Utility
Dec 18, 2018 | Market Analysis by Ivan Kotzev
The global CX services market (excluding collections) for the energy and utility sector is ~7% of the global industry and is growing at ~3.0% CAAGR (against a market average of 5.1%). Europe is the biggest market at (~40%), followed by North America. The sector revenues in APAC are growing faster than the overall market, at ~4.8% CAAGR througho [...] - view this reportdownload abstract
CX Services in Retail and CPG
Aug 22, 2019 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of CX Services in Retail and CPG consists of 85 pages. [...] - view this reportdownload abstract
CX Services in Startups & Emerging Brands
Feb 15, 2023 | Market Analysis by Ivan Kotzev
NelsonHall’s market analysis of CX services for startups and emerging brands consists of 93 pages [...] - view this reportdownload abstract
CX Services in Telecom and Media
Jun 11, 2020 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of CX Services in Telecom and Media consists of 89 pages. [...]
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