login here to get access:
-
order:
- view this reportdownload abstract
Alorica - CMS in Retail and CPG
Jun 15, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Alorica's offerings and capabilities in CMS in retail and CPG [...] - view this reportdownload abstract
CSS Corp - CMS in Retail and CPG
Jun 14, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes CSS Corp's offerings and capabilities in CMS in Retail and CPG [...] - view this reportdownload abstract
Aegis - CMS in Retail and CPG
Jun 13, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Aegis’ offerings and capabilities in CMS in Retail and CPG [...] - view this reportdownload abstract
Convergys - CMS in Retail and CPG
Jun 13, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Convergys’ offerings and capabilities in CMS in Retail and CPG [...] - view this reportdownload abstract
EGS - CMS in High Tech
Dec 02, 2015 | Vendor Analysis by Vicki Jenkins
Expert Global Solutions (EGS) is a global customer service organization which delivers outsourced solutions for customer and financial care. It employs ~40k in ~70 locations in 11 countries. [...] - view this reportdownload abstract
Alorica - CMS in High Tech
Nov 23, 2015 | Vendor Analysis by Vicki Jenkins
Alorica is a privately held firm headquartered in Irvine, California, which began operations in 1999 as a technology services company. It entered the customer management services (CMS) market in 2003, with its first client from the telecommunications industry sector. Across all industries it employs ~48k personnel globally and operates 73 contact c [...] - view this reportdownload abstract
Concentrix - CMS in High Tech
Nov 23, 2015 | Vendor Analysis by Vicki Jenkins
Concentrix Corporation (Concentrix) is a wholly owned subsidiary of SYNNEX Corporation (NYSE:SNX), a public company. Concentrix is headquartered in Fremont, California and began operations in 1984. [...] - view this reportdownload abstract
Sitel - CMS in High Tech
Nov 23, 2015 | Vendor Analysis by Vicki Jenkins
Sitel Worldwide (Sitel) is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee (U.S.). Currently, Sitel has ~68k employees supporting 40 languages, and 128 contact centers across 21 countries. [...] - view this reportdownload abstract
Sykes - CMS in High Tech
Nov 23, 2015 | Vendor Analysis by Vicki Jenkins
Sykes Enterprises (Sykes) is a U.S. based company with headquarters in Tampa, Florida. It offers outsourced customer management services (CMS), primarily in support of the communications, financial services, technology, healthcare, travel, and retail industries. Sykes has an emphasis on providing inbound technical support and customer care. [...] - view this reportdownload abstract
TeleTech - CMS in High Tech
Nov 23, 2015 | Vendor Analysis by Vicki Jenkins
TeleTech is a U.S. based company with headquarters in Englewood, Colorado. It offers outsourced customer management services (CMS), contact center technology, and strategy consulting. It was founded in 1982 by its current CEO, Kenneth D. Tuchman. [...]