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Infosys and U.K. Dairy Product Manufacturer - Transformational CMS
Sep 26, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Infosys and U.K. Dairy Product Manufacturer - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost, increase order efficiency and standardize processes. [...] - view this reportdownload abstract
TCS and Australian BFSI - Transformational CMS
Sep 26, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "TCS and Australian BFSI - Transformational CMS" case study is an example of how transformational CMS was used to increase customer loyalty, increase customer service volume and reduce cost. [...] - view this reportdownload abstract
TCS and U.S. Retail Bank - Transformational CMS
Sep 26, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "TCS and U.S. Retail Bank - Transformational CMS" case study is an example of how transformational CMS was used to increase the client's FCR rate and improve CSAT. [...] - view this reportdownload abstract
Transcosmos and a Japanese Security Software Company - Transformational CMS
Sep 26, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Transcosmos and a Japanese Security Software Company - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while maintaining CSAT. [...] - view this reportdownload abstract
Transcosmos and an Online Japanese Securities Broker - Transformational CMS
Sep 26, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Transcosmos and an Online Japanese Securities Broker - Transformational CMS" case study is an example of how transformational CMS was used to provide premium customer support while reducing cost in other areas. [...] - view this reportdownload abstract
WNS and an Online Travel Agent - Transformational CMS
Sep 29, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "WNS and an Online Travel Agent - Transformational CMS" case study is an example of how transformational CMS was used to enhance revenue generation. [...] - view this reportdownload abstract
WNS and a Utilities Provider - Transformational CMS
Sep 29, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "WNS and a Utilities Provider - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost, increase CSAT and increase revenue. [...] - view this reportdownload abstract
Firstsource and second U.K. Media Client - Transformational CMS
Sep 30, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Firstsource and second U.K. Media Client - Transformational CMS" case study is an example of how transformational CMS was used to reduce costs and increase automation. [...] - view this reportdownload abstract
Transcom and a European Telco - Transformational CMS
Sep 30, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Transcom and a European Telco - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while increasing OSAT. [...] - view this reportdownload abstract
Transcom and Australian High-Tech Manufacturer - Transformational CMS
Sep 30, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Transcom and Australian High-Tech Manufacturer - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while improving CSAT. [...]