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Digital CX Services
Jul 18, 2018 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of Digital CX Services consists of 110 pages. [...] - view this reportdownload abstract
Future of Digital Customer Service within GICs
Feb 13, 2018 | Market Analysis by John Willmott
NelsonHall’s “Future of Digital Customer Service within GICs” report is based on interviews with executives responsible for customer service operations within Global In-house Centers (GICs) in India. The purpose of this study is to assist organizations in understanding the requirements and expectations and visions of India base [...] - view this reportdownload abstract
Multi-Channel CMS - Delivering Digital Customer Experience
Mar 28, 2017 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of Multi-channel CMS - Delivering Digital Customer Experience consists of 70 pages. [...] - view this reportdownload abstract
Targeting Multi-Channel CMS
Jan 27, 2014 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis for outsourced multi-channel CMS consists of 73 pages. [...] - view this reportdownload abstract
Targeting Outsourced Social Media Services
Sep 08, 2011 | Market Analysis by NelsonHall Analyst
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Targeting Social Media Services
May 31, 2013 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis of the outsourced social media industry and social media trends consists of 84 pages. [...] - view this reportdownload abstract
Targeting Transformational Customer Management Services
Aug 29, 2014 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis of Transformational Customer Management Services consists of 45 pages. [...] - view this reportdownload abstract
Targeting WAHA CMS
Dec 23, 2014 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis of WAHA CMS consists of 74 pages. [...] - view this reportdownload abstract
Targeting WAHA Services
Jan 10, 2012 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis of the WAHA BPO industry and WAHA trends consists of 101 pages. [...] - view this reportdownload abstract
The Client Vision for Next Generation Customer Service
Feb 15, 2018 | Market Analysis by John Willmott
NelsonHall’s “The Client Vision for Next Generation Customer Service” report is based on interviews with executives with responsibility for customer service operations in the U.S., U.K., and Continental Europe, specifically addressing the customer service visions of executives in each of the energy and utilities, healthcare payer, [...]