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Office Depot Seeks to Reinvent Itself with Acquisition of CompuCom
Oct 06, 2017, by Dominique RaviartIn a surprise transaction, Office Depot announced the acquisition of U.S.-based CompuCom, an end-user computer specialist. The price is significant: ~$1bn, including $750m in cash and 45m shares of Office Depot, with the seller, PE Thomas H. Lee Partners, owning 8% of the share of Office Depot. Despite revenues of $10.6bn, Office Depot has a market cap of just ~$2bn. With the acqu[...]
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HPE Unveils Pointnext Brand to Refocus its IT Services Capabilities
Apr 18, 2017, by Dominique RaviartWe recently talked to HPE Technology Services (TS) about its recent Pointnext branding campaign. Despite the divestment of its Enterprise Services unit, HPE has retained very significant IT services capabilities, provided through Pointnext. Technology Services is a sizable unit with FY16 revenues of ~$7.9bn (for the period ending 31 October 2016), and has a headcount of 25k across 80 countries[...]
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M&A Activity (Part 3): Further Scale and Digital Remain Priorities in 2016
Mar 31, 2016, by Dominique RaviartIn December 2015, we published two blogs about M&A activity in the IT services industry in 2015 (here are the links for Part 1 and Part 2). This blog examines M&A activity in IT services in Q1 2016 and sets our expectations for the rest of this year. In short, 2016 started off with a bang, with two very large IT services acquisitions announced in the first [...]
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IT Outsourcing: Flat Growth is the New Growth
Jul 08, 2014, by Dominique RaviartIn the world of IT services, professional services, e.g. consulting, systems integration and application development, are a cyclical business. Spending growth – or decline – depends very much on GDP growth, corporate moral and investment intentions. Professional services growth has varied since on a quarterly basis, since 2008, between -8% to +9%, on a worldwide basis. IT outsourcin[...]
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Sopra To Acquire Steria to Grow International Presence and Expand into BPO
Apr 08, 2014, by Dominique RaviartSopra Group is to acquire Steria for an all-share transaction valuing Steria at €722m. The acquisition is presented as a merger of equals. Sopra's rationale for the acquisition includes: Expanding its geographical presence from France to the U.K., Germany and Norway Gaining a new service portfolio in BPO services and IM. Sopra is to launch a public exchange [...]
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Atos Unveils 2016 Financial Objectives
Nov 15, 2013, by Dominique RaviartAtos has unveiled its Ambitions 2016 plan in whch it has detailed how two of its key service lines (Managed Services and Systems Integration) will evolve over the next three years. Managed Services Managed Services (MS) is planning to grow at a 5% 2013-2016 CAGR with a slight organic growth. The unit has stabilized (organic growth 2011: +1.7% ; 2012; +2.4%;[...]
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ITO Spending Growth Dips Slightly & Bookings Flat in 2014, but Expect Improvement in 2015
Jan 28, 2015, by Dominique RaviartThis week NelsonHall held its quarterly IT outsourcing (ITO) Index webcast. We have conducted these calls for the last six years to monitor developments in ITO from a quantitative perspective. When we introduced the Index, ITO had largely moved from full outsourcing to a selective outsourcing approach, and Indian vendors were deploying their land and expand strategy with the occasional one-off meg[...]
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ITO Spending Growth Dips Slightly & Bookings Flat in 2014, but Expect Improvement in 2015
Oct 30, 2014, by Dominique RaviartThis week NelsonHall held its quarterly IT outsourcing (ITO) Index webcast. We have conducted these calls for the last six years to monitor developments in ITO from a quantitative perspective. When we introduced the Index, ITO had largely moved from full outsourcing to a selective outsourcing approach, and Indian vendors were deploying their land and expand strategy with the occasional one-off meg[...]
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Unisys Revamps End-User Computing Offering With Enhanced End-User Experience
Oct 10, 2014, by Dominique RaviartAs part of its Analyst Day, Unisys provided NelsonHall an update on its end-user computing services activities. The company is aiming to enhance its end-user experience, de-emphasizing its traditional service desk approach and aiming to add alternative channels for connecting end-users and support personnel. As part of this initiative, the company is spreading the usage of its Tech Caf&eacut[...]
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Wipro ServiceNXT: Early Successes in Helping Win Large IT Outsourcing Deals
Aug 21, 2014, by Dominique RaviartWipro has updated NelsonHall on its ServiceNXT initiative. ServiceNXT aims to increase productivity in both IT infrastructure management and application management contracts. ServiceNXT is based on: Usage of Wipro IP and recommended COTS tools across the client’s operation for various tasks including ITSM, change management, demand management, problem management Analytics, based on d[...]
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T-Systems Elaborates on Dynamic Workplace Offering
Aug 19, 2014, by Dominique RaviartT-Systems recently updated NelsonHall on its virtual desktop service offering, Dynamic Workplace, its new brand name for Future Workplace, a virtual desktop offering introduced in 2013. T-Systems Dynamic Workplace was introduced to address client needs for virtual desktop and mobility overall, based on a centralized approach to applications and data. T-Systems with this offering has taken sever[...]
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Tieto Q2 2014 Revenues: Product Development Business Remains Problematic
Jul 18, 2014, by Dominique RaviartTieto's Q2 2014 revenues were €386.4m, down 7.3% y/y, and down 1.3% y/y at constant currency. (for full details see here) Q2 2014 revenue (and growth both on an actual and CC/organic basis) by service line was: Managed Services: €132m (+5%, +9%). Half of the CC organic growth this quarter resulted from hardware reselling as part of a large IT infrastruct[...]
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Sopra To Acquire Convertible Bonds of CS to Strengthen Capabilities in Engineering Services
Jun 06, 2014, by Dominique RaviartSopra and CS Communication & Systèmes, a French IT services vendor, have announced a multi-tiered agreement: CS is to proceed to a €12m convertible bond issuance (maturity 5 years, conversion price per share: €3.6; interest rate: 4%; delivery: July 2014). As part of this issuance, Sopra agreed with DUNA & Cie, th[...]
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Atos to Acquire Bull to Strengthen Big Data, Security and Cloud Capabilities
May 26, 2014, by Dominique RaviartAtos is to acquire France-headquartered technology vendor Bull for €620m in an all cash transaction. Atos offers €4.9 per Bull share, a premium of 22% over May 23’s closure price of €4.01. The offer is conditional on Atos receiving 50% and 1 shares. The largest shareholders of Bull, Crescendo Industries and Pothar Investments, which own a 24.2% stake in Bull, ha[...]
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Computacenter Looks to Double Profitability, Grow IT Services Business
Mar 24, 2014, by Dominique RaviartNelsonHall recently attended Computacenter's second ever analyst and advisor day. The company highlighted recent achievements, its connection with hardware and software reselling and its immediate strategic priorities. CEO Mike Norris referred back to 2002 and the acquisition of Compaq by HP, which led to it losing a major source of revenues and[...]
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Amazon Launches Packaged Virtual Desktop Offering Amazon WorkSpaces
Dec 06, 2013, by Dominique RaviartAmazon Web Services has launched Amazon WorkSpaces, a public cloud-hosted standard virtual desktop offering. The offering mirrors the IaaS Amazon EC2 offerings of Amazon Web Services, with shared IT infrastructures, multi-tenancy, fast provisioning and opex models. Amazon Workspaces features include: A choice of different CPUs, memory, storage Storage is attached to each virtu[...]
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Atos to Float Worldline by Mid-2014
Nov 15, 2013, by Dominique RaviartAtos has unveiled its financial objectives for its Worldline unit. The company is to float Worldline by mid-2014, while keeping a majority stake in the company. Proceeds from the IPO are to finance organic growth and especially acquisitions. Financial objectives for the 2013-2017 period include: Revenue growth of 5% to 7% (2013-2017 CAGR) all organic (2012 revenues €1,066m, +5%; 2013[...]
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Capgemini Elaborates on its SAP- and Amazon- Based MDM Offering
Oct 07, 2013, by Dominique RaviartCapgemini Group, through its Mobile Solutions (MS) unit, has briefed us on its recent mobile device management (MDM) offering, called Mobile Secure, launched with SAP and Amazon Web Services in May 2013 Capgemini MS has designed this offering to be as affordable as possible: the offering is marketed at a price of €1/$1.11 per device per month. It is based on SAP Afaria (acqu[...]
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The Changing Face of Virtual Desktop Services and BYOD
Aug 30, 2013, by Dominique RaviartNelsonHall is currently conducting a report on virtual desktop services and BYOD. The market is shifting from virtual desktop services to services that support choose your own device scenarios. Enterprise mobility, however, remains strictly confined to smart phones and to some extent to tablets. Traditionally, there were two main end user outsourcing offerings in the market:[...]
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TCS and Infosys Report Strong Growth in their Testing Units in Q1 FY 2014
Jul 18, 2013, by Dominique RaviartInfosys and TCS published recently their Q1 FY 2014 (calendar Q2) financials. The two companies provide as part of their financial reporting indications on their software testing activities. In detail, in Q1 TCS’s assurance services were up (a NelsonHall estimated) ~24% to ~$256m Infosys testing revenues were up ~+14% to $165m. The Q1 FY 2014 information is consistent with their[...]