Mike Smart
Mike is a Senior Analyst and Operations Officer at NelsonHall. His main research focus is on digital transformation technologies, including RPA, blockchain, IoT, artificial intelligence, cognitive, and machine learning.
He is a also member of the global IT Services research team with shared responsibility for IT Services research with Dominique Raviart, David McIntire, and John Laherty. In addition, Mike has specialist knowledge in Managed Security Services (MSS), having delivered several major global MSS projects for NelsonHall.
His current project is Cyber Resiliency.
Highly regarded for his analytical talents, Mike leads data modeling and analytics initiatives in support of NelsonHall's ITS and BPS market forecasts and market surveys. He was responsible for transforming NelsonHall's extensive global market forecast engine, including the introduction of NelsonHall's unique interactive Self-Forecasting Tool. Mike also tracks and regularly reports on developments within IT infrastructure services firms.
As Operations Officer, Mike is responsible for day-to-day operations, including overseeing the development of NelsonHall's IT systems and processes.
Mike joined NelsonHall in 2012 with six years' experience in direct to consumer sales and operational management within a global organization. Mike holds a 1st Class Honors BSc in Mathematics from Heriot Watt University. When not working, Mike enjoys running, kayaking and cinema.
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Contact Mike Smart
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Reports by Mike Smart:
Global FAO, Supply Chain Management, and Procurement Market Forecast: 2018 - 2022
Jun 25, 2018 | Market Forecast by Mike Smart
NelsonHall's "Global FAO, Supply Chain Management, and Procurement Market Forecast: 2018-2022" consists of 72 pages. It is a forecast of document management services and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any c [...]view this reportdownload abstractGlobal Insurance Market Forecast: 2018 - 2022
Jun 25, 2018 | Market Forecast by Mike Smart
NelsonHall's "Insurance Market Forecast: 2018-2022" consists of 44 pages. It is a forecast of Insurance services and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of 81 BPS service lines, 39 geo [...]view this reportdownload abstractDXC Technology - Managed Security Services
Jun 12, 2018 | Vendor Analysis by Mike Smart
This NelsonHall vendor assessment analyzes DXC Technology's offerings and capabilities in Managed Security Services. [...]view this reportdownload abstractCognizant - Quarterly Update
May 14, 2018 | Quarterly Update by Mike Smart
NelsonHall’s Quarterly Update on Cognizant provides a snapshot of developments at Cognizant in the last quarter. [...]view this reportdownload abstractUnisys - Managed Security Services
May 10, 2018 | Vendor Analysis by Mike Smart
This NelsonHall vendor assessment analyzes Unisys' offerings and capabilities in Managed Security Services. [...]view this reportdownload abstract
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Latest blog posts by Mike Smart:
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Harnessing Process Mining Data to Transform the NHS
Jul 22, 2024, by Mike Smart -
UiPath Launches Autopilot for Enhanced Bot Generation & Management
Oct 23, 2023, by Mike Smart -
Automation Anywhere Looks to Generative AI to Accelerate Automation
Jun 20, 2023, by Mike Smart
Commented Tracking service articles:
Nintex Acquires Kryon for RPA and Process Understanding Capabilities
Feb 15, 2022 | Mergers and Acquisitions by Mike Smart
Automation Anywhere Acquires FortressIQ to Expand Process Discovery and Mining Capabilities
Dec 23, 2021 | Mergers and Acquisitions by Mike Smart
Automation Anywhere Launches Process Discovery Solution
Feb 19, 2020 | New Offerings by Mike Smart
Accenture to Acquire Symantec's Cybersecurity Services Business from Broadcom
Jan 07, 2020 | Mergers and Acquisitions by Mike Smart
Infosys Introduces Cyber Next Platform-Based Offerings
Nov 26, 2019 | New Offerings by Mike Smart