Mike Smart
Mike is a Senior Analyst and Operations Officer at NelsonHall. His main research focus is on digital transformation technologies, including RPA, blockchain, IoT, artificial intelligence, cognitive, and machine learning.
He is a also member of the global IT Services research team with shared responsibility for IT Services research with Dominique Raviart, David McIntire, and John Laherty. In addition, Mike has specialist knowledge in Managed Security Services (MSS), having delivered several major global MSS projects for NelsonHall.
His current project is Cyber Resiliency.
Highly regarded for his analytical talents, Mike leads data modeling and analytics initiatives in support of NelsonHall's ITS and BPS market forecasts and market surveys. He was responsible for transforming NelsonHall's extensive global market forecast engine, including the introduction of NelsonHall's unique interactive Self-Forecasting Tool. Mike also tracks and regularly reports on developments within IT infrastructure services firms.
As Operations Officer, Mike is responsible for day-to-day operations, including overseeing the development of NelsonHall's IT systems and processes.
Mike joined NelsonHall in 2012 with six years' experience in direct to consumer sales and operational management within a global organization. Mike holds a 1st Class Honors BSc in Mathematics from Heriot Watt University. When not working, Mike enjoys running, kayaking and cinema.
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Contact Mike Smart
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Reports by Mike Smart:
Atos - Internet of Things
Feb 12, 2016 | Vendor Analysis by Mike Smart
This NelsonHall vendor assessment analyzes Atos’ offerings and capabilities in IoT. [...]view this reportdownload abstractTCS - Managed Security Services
Sep 17, 2015 | Vendor Analysis by Mike Smart
This NelsonHall vendor assessment analyzes TCS' offerings and capabilities in managed security services. [...]view this reportdownload abstractHP - Managed Security Services
Sep 16, 2015 | Vendor Analysis by Mike Smart
This NelsonHall vendor assessment analyzes HP's offerings and capabilities in managed security services. [...]view this reportdownload abstractWipro - Managed Security Services
Sep 11, 2015 | Vendor Analysis by Mike Smart
This NelsonHall vendor assessment analyzes Wipro's offerings and capabilities in managed security services. [...]view this reportdownload abstractManaged Security Services
Aug 21, 2015 | Market Analysis by Mike Smart
NelsonHall's market analysis of the managed security services market consists of 78 pages. The report focuses on multi-year managed security services contracts, rather than contracts which are part of systems integration or short term projects. [...]view this reportdownload abstract
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Latest blog posts by Mike Smart:
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Harnessing Process Mining Data to Transform the NHS
Jul 22, 2024, by Mike Smart -
UiPath Launches Autopilot for Enhanced Bot Generation & Management
Oct 23, 2023, by Mike Smart -
Automation Anywhere Looks to Generative AI to Accelerate Automation
Jun 20, 2023, by Mike Smart
Commented Tracking service articles:
Nintex Acquires Kryon for RPA and Process Understanding Capabilities
Feb 15, 2022 | Mergers and Acquisitions by Mike Smart
Automation Anywhere Acquires FortressIQ to Expand Process Discovery and Mining Capabilities
Dec 23, 2021 | Mergers and Acquisitions by Mike Smart
Automation Anywhere Launches Process Discovery Solution
Feb 19, 2020 | New Offerings by Mike Smart
Accenture to Acquire Symantec's Cybersecurity Services Business from Broadcom
Jan 07, 2020 | Mergers and Acquisitions by Mike Smart
Infosys Introduces Cyber Next Platform-Based Offerings
Nov 26, 2019 | New Offerings by Mike Smart