Andy has global responsibility for banking industry research and client support, covering the transformation and delivery of Mortgage & Loan, Wealth & Asset Management, and Banking Automation services.

Andy has been part of NelsonHall's analyst team since 2005, providing in-depth coverage of worldwide banking industry markets. He is well-known as the world's leading financial services operations analyst and is frequently quoted in industry media. He assists buy-side organizations in understanding vendor capabilities and making critical sourcing decisions, and supports technology services and BPS vendor organizations in assessing opportunities and refining their go-to-market strategies. Andy is a leading voice on how AI, process automation, and platform modernization are revolutionizing the financial services industry.

Before joining NelsonHall, Andy worked at global banks for 20 years and in consulting for 10 years. His operational experience includes key roles in managing customer and counterparty operations with other financial institutions. He also advised regulatory agencies and investment banks on operational issues and business performance.

Andy has a B.A. in economics from Harvard College and an M.B.A. from Stanford. He lives in Massachusetts with his wife, Nancy, and their two children. When not working, Andy enjoys sailing, hiking, and traveling.