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Nov 10, 2020, by John Willmott
Capgemini has just launched version 2 of the Capgemini Intelligent Automation Platform (CIAP) to assist organizations in offering an enterprise-wide and AI-enabled approach to their automation initiatives across IT and business operations. In particular, CIAP offers:
Reduced TCO and increased resilience through use of shared third-party components
Support for AIOps and DevSec[...]
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Apr 27, 2020, by Dominique Raviart
Capgemini’s Sogeti recently introduced a new TMAP book, Quality for DevOps Teams., which is a direct successor to its TMAP NEXT book published initially in 2016. TMAP NEXT has remained one of the methodology bibles that guide QA practitioners in structuring their testing projects.
Sogeti has added regular updates around agile/scrum development, IoT, and digital testing that [...]
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Mar 26, 2020, by NelsonHall Analyst
NelsonHall was recently invited to present at NASSCOM Technology & Leadership Forum 2020, one of my last foreign trips for some time, I suspect. While in India, in addition to presenting, participating on panels and conducting interviews, we had an opportunity to sit down with leaders from across the IT services landscape as well as venture beyond the Grand Hyatt Mumbai to delive[...]
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Feb 20, 2020, by John Willmott
Read Part 1 here.
Q&A Part 2
JW: What are the main supply chain flows that supply chain executives should look to address?
JJ: Traditionally, there are three main supply chain flows that benefit from automation:
Physical flow (flow of goods from, e.g., from a DC to a retailer, the most visible and tangible flow) – some more obvious than others, such as parcel[...]
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Feb 18, 2020, by John Willmott
Introduction
Supply chain management is an area currently facing considerable pressure and is a key target for transformation. NelsonHall research shows that less than a third of supply chain executives in major enterprises are highly satisfied with, for example, their demand forecasting accuracy and their logistics planning and optimization, and that the majority perceive there t[...]
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Aug 29, 2019, by Andy Efstathiou
Improving efficiency and reducing manual processing of trade finance services has been a difficult challenge for over a century. However, the industry is on the cusp of a transformation which promises to standardize and automate this highly idiosyncratic, manual ecosystem. This blog identifies some of the key trends in trade finance transformation and how one vendor, Capgemini, is su[...]
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Jul 01, 2019, by Andy Efstathiou
Blockchain has been a focus of technologists, VCs, and media pundits for several years now. However, to date, operational deployment remains minimal. Of all enterprises already working with blockchain, only a few percent have a scale operational deployment. Blockchain has seen three stages in its short history:
Lab testing of the technology: 2014 to 2016. Key events include the[...]
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Jun 26, 2019, by Dominique Raviart
This week Capgemini announced its intention to acquire Altran in an all-cash transaction of €14 per share. The €5.0bn transaction, which includes €3.6bn in cash and Altran’s net debt of €1.4bn, provides a 30% premium over the last month. Capgemini has secured the 11% stake from Apax Partners and expects to close the acquisition by the end of 2019.
The acq[...]
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Apr 23, 2019, by NelsonHall Analyst
In recent years, many IT services firms have been aggressively acquiring new capabilities in creative areas such as design.
One of the key challenges they face in acquiring such firms is managing what can be a significant culture gap between the flexibility of small creative firms and the regimented, industrialized nature of a global IT services firm. Successful acquisitions strik[...]
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Mar 05, 2019, by John Willmott
Finance & accounting is at the forefront of the application of RPA, with organizations attracted by its high volumes of transactional activity. Consequently, activities such as the movement and matching of data within purchase-to-pay have been a frequent start-point for organizational automation initiatives.
Organizations starting on RPA are initially faced with the challenges of understand[...]
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Jan 15, 2019, by John Willmott
Platforms have been increasingly important in B2C digital transformation in recent years and have been used to disintermediate and create a whole raft of well-known consumer business opportunities. B2B platforms have been less evident during this period outside the obvious ecosystems built up in the IT arena by the major cloud and software companies. However, with blockchain now emer[...]
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Nov 26, 2018, by Dominique Raviart
We recently caught up with Sogeti, a subsidiary of Capgemini, to discuss the use of AI and RPA in software testing.
In testing, AI use cases are focusing on making sense of the data generated by testing and from ITSM and production tools. For RPA, adoption of RPA workflows and chatbots in automating testing services has to date been minimal.
Continued investment in Cognitive QA[...]
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Nov 01, 2018, by Rachael Stormonth
We have delayed the publication of this event note until after Capgemini’s Capital Markets Day this week, when Capgemini confirmed its mid-term ambitions of 5-7% organic growth and an operating margin of 12.5-13%.
“In Shape and On the Move” were among the first few words of COO Thierry Delaporte’s closing address at Capgemini’s global analyst and adv[...]
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Aug 31, 2018, by NelsonHall Analyst
Capgemini has launched a new offering in its digital HR portfolio, Digital Learning Operations (DLO). A key feature of DLO is platform flexibility, important because next-gen platforms are better at delivering just-in-time training personalized for the learner. DLO is also important because its Digital Content Factory focuses on providing content via digital modalities, which ar[...]
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Jun 01, 2018, by Andy Efstathiou
I recently attended the Capgemini Financial Services Industry Conference in London, also meeting up with several banks to learn more about where they are spending their digital services money, what they are looking for from digital projects, and where the market is headed.
Bank demand for digital services has grown and matured over the past few years. In 2015 and 2016, IT services[...]
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Feb 15, 2018, by Dominique Raviart
We continue to assess the impact of AI on software testing services in its various forms (ML, NLP, deep learning), talking to the major suppliers in the industry. Vendors have been accelerating their investment in AI technologies to make sense of the wealth of data available in defect management tools, production logs, and ITSM software tools, creating use cases – mostly around[...]
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Jan 10, 2018, by Dominique Raviart
Here I look back at how M&A activity has impacted the IT services industry over the past year and make a few broad predictions for the type of activity to be expected in the next twelve months.
2016 had been marked by some large M&A announcements, with:
Hardware companies moving out of services: HPE announcing the sale of Enterprise Services to CSC (completed i[...]
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Nov 07, 2017, by Ivan Kotzev
This month, Capgemini is launching a new version of its omnichannel cloud platform, Odigo™. I interviewed Erwan Le Duff, Head of Prosodie-Capgemini, about the new platform features, the evolution of self-service, and the future of customer experience. Below is a video of highlights from the interview, followed by a brief introduction to Odigo and a full transcript of the interview.
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Oct 25, 2017, by Andy Efstathiou
In this blog, I look at Capgemini’s Blockchain initiatives and what segments they are focusing on for further development with their financial services clients.
Initially, Blockchain engagements were focused on:
Using POCs to develop an understanding of the capabilities and limitations of distributed ledger technology (DLT)
Developing business use cases, trying POCs to d[...]
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Sep 28, 2017, by Andy Efstathiou
NelsonHall recently attended Capgemini’s financial services analyst conference in Boston, where the company discussed its activities and roadmap for the industry, which is focused on digital services. Here I look at how digital services are now driving Capgemini’s financial services business, with client examples.
Capgemini’s shift to digital financial services
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