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CX Services Transformation
Apr 22, 2024 | Market Analysis by Ivan Kotzev
NelsonHall’s market analysis of the CX Services Transformation services market consists of 108 pages and focuses on strategies for 2024 and beyond. [...] - view this reportdownload abstract
Digital Customer Experience Services: How India Can Lead the World
Feb 15, 2018 | Market Analysis by Ivan Kotzev
NelsonHall’s “Digital Customer Experience Services – How India Can Lead the World” report is based on interviews with CX Services providers and clients with delivery operations in India. This purpose of the study is to identify the client requirements and providers’ best practices to deliver CX services across the d [...] - view this reportdownload abstract
Digital CX Services
Jul 18, 2018 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of Digital CX Services consists of 110 pages. [...] - view this reportdownload abstract
Digital Marketing Services
Oct 20, 2017 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of the Digital Marketing Services industry and trends consists of 70 pages. [...] - view this reportdownload abstract
Future of Digital Customer Service within GICs
Feb 13, 2018 | Market Analysis by John Willmott
NelsonHall’s “Future of Digital Customer Service within GICs” report is based on interviews with executives responsible for customer service operations within Global In-house Centers (GICs) in India. The purpose of this study is to assist organizations in understanding the requirements and expectations and visions of India base [...] - view this reportdownload abstract
Impact on COVID-19 on CX Services
Apr 06, 2020 | Market Analysis by Ivan Kotzev
NelsonHall’s analysis of the Impact of COVID-19 on CX Services consists of 11-pages. The report focuses on the impact of COVID-19 on CX services globally. [...] - view this reportdownload abstract
Multi-Channel CMS - Delivering Digital Customer Experience
Mar 28, 2017 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of Multi-channel CMS - Delivering Digital Customer Experience consists of 70 pages. [...] - view this report
Platform BPO - Definition
Apr 27, 2010 | Market Analysis by NelsonHall Analyst
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Social Media CX Services
Feb 23, 2021 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of Social Media CX Servicesconsists of 91 pages. [...] - view this reportdownload abstract
Targeting CMS in Telecommunications
Apr 28, 2017 | Market Analysis by Vicki Jenkins
NelsonHall’s market analysis of customer management services in the telecommunications sector consists of 49 pages. [...]