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Targeting CMS in the Retail Banking Sector
Dec 20, 2016 | Market Analysis by Vicki Jenkins
NelsonHall’s market analysis of customer management services in the retail banking sector consists of 48 pages. [...] - view this reportdownload abstract
Targeting CMS in the Retail and CPG Sector
Jul 15, 2016 | Market Analysis by Vicki Jenkins
NelsonHall's market analysis of customer management services in the retail and CPG sector consists of 58 pages. [...] - view this reportdownload abstract
Targeting CMS in the High Tech Sector
Nov 23, 2015 | Market Analysis by Vicki Jenkins
NelsonHall's market analysis of customer management services in the high tech sector consists of 53 pages. [...] - view this reportdownload abstract
Targeting CMS in the Healthcare Sector (Payer and Provider Support)
Jun 30, 2015 | Market Analysis by Vicki Jenkins
NelsonHall's market analysis of customer management services in the healthcare sector consists of 62 pages. [...] - view this reportdownload abstract
Targeting CMS in Telecommunications
Apr 28, 2017 | Market Analysis by Vicki Jenkins
NelsonHall’s market analysis of customer management services in the telecommunications sector consists of 49 pages. [...] - view this reportdownload abstract
Social Media CX Services
Feb 23, 2021 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of Social Media CX Servicesconsists of 91 pages. [...] - view this report
Platform BPO - Definition
Apr 27, 2010 | Market Analysis by NelsonHall Analyst
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Multi-Channel CMS - Delivering Digital Customer Experience
Mar 28, 2017 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of Multi-channel CMS - Delivering Digital Customer Experience consists of 70 pages. [...] - view this reportdownload abstract
Impact on COVID-19 on CX Services
Apr 06, 2020 | Market Analysis by Ivan Kotzev
NelsonHall’s analysis of the Impact of COVID-19 on CX Services consists of 11-pages. The report focuses on the impact of COVID-19 on CX services globally. [...] - view this reportdownload abstract
Future of Digital Customer Service within GICs
Feb 13, 2018 | Market Analysis by John Willmott
NelsonHall’s “Future of Digital Customer Service within GICs” report is based on interviews with executives responsible for customer service operations within Global In-house Centers (GICs) in India. The purpose of this study is to assist organizations in understanding the requirements and expectations and visions of India base [...]