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Advances in Analytics BPS
Apr 01, 2019 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of the advances in analytics consists of 72 pages. [...] - view this reportdownload abstract
Analysis of South Africa as a BPO Delivery Location
Oct 23, 2015 | Market Analysis by John Willmott
NelsonHall’s “Analysis of South Africa as a BPO Delivery Location” consists of 58 pages. [...] - view this report
BPO Delivery from the Philippines
Aug 14, 2010 | Market Analysis by NelsonHall Analyst
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BPO Service Line Definitions
Jul 29, 2022 | Market Analysis by John Willmott
[public] [/public] [private] [/private] [...] - view this reportdownload abstract
Cognitive Customer Experience Services
Dec 13, 2019 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of cognitive customer experience services industry and trends consist of 71 pages plus detailed appendices. [...] - view this reportdownload abstract
Customer Management Services
Dec 19, 2012 | Market Analysis by NelsonHall Analyst
This NelsonHall market analysis analyzes the CMS BPO industry and CMS trends. [...] - view this reportdownload abstract
Customer Management Services Outsourcing
Mar 24, 2016 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of the Customer Management Services Outsourcing market consists of 82 pages. [...] - view this reportdownload abstract
CX Operations Transformation
Mar 29, 2022 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of CX Operations Transformation consists of 92 pages. [...] - view this reportdownload abstract
CX Services Transformation
Apr 22, 2024 | Market Analysis by Ivan Kotzev
NelsonHall’s market analysis of the CX Services Transformation services market consists of 108 pages and focuses on strategies for 2024 and beyond. [...] - view this reportdownload abstract
Digital Customer Experience Services: How India Can Lead the World
Feb 15, 2018 | Market Analysis by Ivan Kotzev
NelsonHall’s “Digital Customer Experience Services – How India Can Lead the World” report is based on interviews with CX Services providers and clients with delivery operations in India. This purpose of the study is to identify the client requirements and providers’ best practices to deliver CX services across the d [...]