Jul 28, 2017, by Gary Bragar
NelsonHall recently published its 2017 Managed Services Programs (MSP) market analysis and NEAT vendor assessment, as part of which we interviewed the clients of leading MSP vendors to ascertain satisfaction levels across a range of MSP service criteria. And while we found that MSP is largely meeting or exceeding client expectations, there are a few areas that fall short of expectations and should[...]
May 23, 2016, by Gary Bragar
KellyOCG held its second annual analyst event in Chicago last week. The event covered KellyOCG’s full suite of HR service offerings, but here I take a closer look at MSP and RPO and specifically at the advisory and analytics services that are driving growth in these areas.
KellyOCG is the outsourcing and consulting group of Kelly Services Inc., and represents the largest growth segment of[...]
Feb 04, 2016, by Gary Bragar
As discussed in a recent blog, acquisitions in Recruitment Process Outsourcing (RPO) have become increasingly aggressive year-on-year, and the pace of M&A activity shows no sign of diminishing, with three deals already done in January 2016:
TrueBlue’s acquisition of Aon Hewitt’s RPO business
The completion of the merger between Pontoon and its sister company, hyphen
Orion[...]