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Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
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meet & followJeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.
meet & followDeeAnna is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including HCM technology, workforce management, and health & welfare administration.
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Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Mar 11, 2019
NelsonHall's market analysis of the software testing services, digital testing services, and crowdtesting market consists of 79 pages. It provides an in-depth understanding of the dynamics at play in the software testing services and focuses on next-gen testing services, defined as follows: mobile testing, UX testing, RPA and testing, AI and testing.
NelsonHall’s “Software Testing Services: AI and Digital Lead Investment in Next-Gen Testing” report is a comprehensive market assessment report designed for:
The report analyzes the worldwide market for software testing services, looking at next-gen testing services (i.e. mobile testing, UX testing, AI and testing, RPA and testing).
It addresses the following questions:
The current global software testing services market size stands at ~$23.0bn. The global testing services market will reach ~$30.0bn by 2023, growing at 5.6% CAGR. Growth will primarily be led by the adoption of next-gen testing, non-functional, and other specialized testing services.
Since 2015, the number of new large-scale managed testing service contracts has decreased. Clients make savings on their existing contracts and reallocate spending around continuous testing and reskilling of their testing workforce.
Functional testing (for custom applications and COTS), both automated and manual, represents 52% of testing spending. Spending is quickly shifting from manual testing to functional automation.
Mobile testing is the largest activity within next-gen testing and continues to grow rapidly. UX testing is rising, thanks to compliance-led accessibility testing and usability testing. Demand for AI uses cases for automating testing services is growing from low-levels of spending.
North America is the largest spender of software testing services, closely followed by EMEA. It is also the fastest-growing.
The market remains structured around BFSI, which represents ~41% of testing service spending; manufacturing (~17%); telecom & media (~14%).
The top five vendors in this space, globally, are: Accenture, TCS, Cognizant, Capgemini and NTT DATA.
published 2019-04-23 | Project by Dominique Raviart