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Contracts Database

for Payroll Services

Track the pattern of service adoption by monitoring Payroll Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Confidence Index:

for Payroll Services

NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within HR Technology & Services

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Every quarter NelsonHall publishes the NelsonHall HR Technology & Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global Payroll Services market.

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Capita - Payroll Services

Vendor Analysis

by Elizabeth Rennie

published on Aug 10, 2016

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Report Overview:

Capita plc (Capita) is a public company traded on the London Stock Exchange and headquartered in London, U.K. It formed in 1984 from the Chartered Institute of Public Finance & Accountancy (CIPFA). 

Who is this Report for:

NelsonHall’s payroll services vendor assessment for Capita is a comprehensive assessment of Capita’s payroll service offering and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of payroll outsourcing and identifying vendor suitability for payroll process outsourcing RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector
  • HR and payroll decision makers.

Scope of this Report:

The report provides a comprehensive and objective analysis of Capita’s payroll outsourcing offering, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location, size and scale of delivery locations and their activities.

Key Findings & Highlights:

Payroll services are offered to the U.K. and Ireland. Approximately 40% of its HR outsourcing business derives from payroll services. 

Capita currently processes ~255k payslips per year across the U.K. and Ireland, and has a client base of 1,620 organizations, 90% of which are organizations of fewer than 500 employees.

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