HRO Insight blog
Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
meet & followNikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
meet & followJeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.
meet & followDeeAnna is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including HCM technology, workforce management, and health & welfare administration.
meet & followOnly NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.
To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.
manage email alerts using the form below, in order to be notified via email whenever we publish new content:
Track the pattern of service adoption by monitoring Payroll Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!
These documents are available to logged in clients that have purchased access to this program.
NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within HR Technology & Services
Every quarter NelsonHall publishes the NelsonHall HR Technology & Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global Payroll Services market.
For a sample report and details of how to join NelsonHall's HR Technology & Services Confidence Index, please contact us
Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Jan 29, 2019
IBM provides most of its software testing services through its IGNITE Quality & Test (Q&T) unit. Q&T is a horizontal service line that falls under GBS. It was launched in 2007 and mainly draws on personnel from GBS Application Management Services (AMS) and Application Integration Services (AIS).
The practice provides testing services to external clients as well as for internal needs, both for IBM Software products and for internal applications.
Q&T has positioned its software testing capabilities around digital and DevOps/continuous testing, with an emphasis on test automation. An important element of this strategy was the creation in 2017 of its IGNITE Quality Platform (IQP). With IQP, Q&T has grouped several of its IP and accelerators in a central tool. Essentially, with IQP, Q&T wants to automate the full testing lifecycle, from the requirements to test optimization, test case generation based on BDD, and automated scrip creation execution. This automation is largely achieved with some human element intervention for creating Gherkin-based test cases.
Another important element of its next-gen testing offering is around mobile testing, notably thanks to its alliance with Apple on iOS mobile apps.
A final element of Q&T's strategy lies around creating AI-based use cases: in 2017, IBM complemented a statistical approach (combinatorial testing/pairwise) to optimizing the number of test cases by an NLP approach (STAM/ combinatorial testing). Since then, Q&T has expanded its number of AI use cases to another four, showing continued investment.
Also, IBM GBS provides testing services through other units, such as its ERP/SAP/Oracle practice and other COTS. In total, NelsonHall estimates that GBS has ~25k career testers across units.
NelsonHall’s Software Testing Vendor Assessment for IBM Global Services is a comprehensive assessment of IBM Global Services’ next-gen testing service offerings and capabilities designed for:
The report provides a comprehensive and objective analysis of IBM Global Services’ next-gen testing service offerings, capabilities, and market and financial strength, including:
IBM provides most of its software testing services through its IGNITE Quality & Test (Q&T) unit. Q&T is a horizontal service line that falls under GBS. It was launched in 2007 and mainly draws on personnel from GBS Application Management Services (AMS) and Application Integration Services (AIS).
The practice provides testing services to external clients as well as for internal needs, both for IBM Software products and for internal applications.
Q&T has positioned its software testing capabilities around digital and DevOps/continuous testing, with an emphasis on test automation. An important element of this strategy was the creation in 2017 of its IGNITE Quality Platform (IQP). With IQP, Q&T has grouped several of its IP and accelerators in a central tool. Essentially, with IQP, Q&T wants to automate the full testing lifecycle, from the requirements to test optimization, test case generation based on BDD, and automated scrip creation execution. This automation is largely achieved with some human element intervention for creating Gherkin-based test cases.
Another important element of its next-gen testing offering is around mobile testing, notably thanks to its alliance with Apple on iOS mobile apps.
A final element of Q&T's strategy lies around creating AI-based use cases: in 2017, IBM complemented a statistical approach (combinatorial testing/pairwise) to optimizing the number of test cases by an NLP approach (STAM/ combinatorial testing). Since then, Q&T has expanded its number of AI use cases to another four, showing continued investment.
Also, IBM GBS provides testing services through other units, such as its ERP/SAP/Oracle practice and other COTS. In total, NelsonHall estimates that GBS has ~25k career testers across units.