HRO Insight blog
Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
meet & followNikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
meet & followJeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.
meet & followDeeAnna is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including HCM technology, workforce management, and health & welfare administration.
meet & followOnly NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.
To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.
manage email alerts using the form below, in order to be notified via email whenever we publish new content:
Track the pattern of service adoption by monitoring Payroll Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!
These documents are available to logged in clients that have purchased access to this program.
NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within HR Technology & Services
Every quarter NelsonHall publishes the NelsonHall HR Technology & Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global Payroll Services market.
For a sample report and details of how to join NelsonHall's HR Technology & Services Confidence Index, please contact us
Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Jun 24, 2020
This NelsonHall vendor assessment analyzes Wipro's offerings and capabilities in CX Services in Telecom and Media.
NelsonHall’s CX Services in Telecom and Media profile on Wipro is a comprehensive assessment of Wipro’s offerings and capabilities, designed for:
The report provides a comprehensive and objective analysis of Wipro’s CX services offerings and capabilities, and market and financial strengths, including:
Wipro's approach to digital transformation starts with a simplification perspective before the introduction of automation elements or operational changes. As the telecom sector is mature in outsourcing and CX, clients often need POV analysis of their processes to evolve to the third and fourth stages of their digital roadmaps. Wipro regularly assists with increasing the uptake by agents and achieving the benefits from the client's technology investments.