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Contracts Database

for Learning BPS

Track the pattern of service adoption by monitoring Learning BPS contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Confidence Index:

for Learning BPS

NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within HR Technology & Services

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Every quarter NelsonHall publishes the NelsonHall HR Technology & Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global Learning BPS market.

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Xerox Learning Services - Learning BPO

Vendor Analysis

by Gary Bragar

published on May 27, 2012

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Report Overview:

Report Outline:

This NelsonHall vendor assessment analyzes Xerox's offerings and capabilities in learning BPO.

Xerox Learning Services provides LBPO as both a standalone service and as a part of its MPHRO offering. Xerox LS targets large domestic and global enterprises with 10,000+ employees, but also services mid-market organizations with 5,000+ learners

Xerox LS offering includes:

  • Learning strategy and assessment
  • Content and curriculum design
  • Learning delivery
  • Learning administration
  • Help desk
  • Data and technology management.

Geographically, revenues are generated by clients headquartered in:

  • North America, primarily the U.S.
  • Europe, primarily the U.K., Switzerland and Spain, with recent growth in France.

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