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Contracts Database

for Learning BPS

Track the pattern of service adoption by monitoring Learning BPS contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Confidence Index:

for Learning BPS

NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within HR Technology & Services

Join NelsonHall HR Technology & Services Confidence Index:

Every quarter NelsonHall publishes the NelsonHall HR Technology & Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global Learning BPS market.

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Genpact - Learning BPO

Vendor Analysis

by Gary Bragar

published on Aug 15, 2013

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Report Overview:

Genpact is a global provider of business process and technology services, with a strong presence in F&A outsourcing, industry-specific BPO and analytics services. Genpact provides the following HRO services:

  • Core HR services: payroll services; time & attendance; benefits administration; and workforce administration
  • Talent management: recruitment; learning & development; performance management; and rewards & remuneration
  • Workforce analytics: HR information services; data modeling; survey analytics; and planning & forecasting.

Who is this Report for:

NelsonHall's Learning BPO Services Vendor Assessment for Genpact is a comprehensive assessment of Genpact's learning services offerings and capabilities designed for:

  • Buyers of learning services, including sourcing managers monitoring the capabilities of existing suppliers of learning outsourcing and identifying vendor suitability for learning RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Genpact's learning services outsourcing offerings, capabilities, and market and financial strength, including:

  • Identification of the company's strategy, emphases and new developments
  • Analysis of the company's strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base, including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization, including the geography of delivery locations.

Key Findings & Highlights:

Genpact provides the following HRO services:

  • Core HR services: payroll services; time & attendance; benefits administration; and workforce administration
  • Talent management: recruitment; learning & development; performance management; and rewards & remuneration
  • Workforce analytics: HR information services; data modeling; survey analytics; and planning & forecasting.

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