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TCS - Quality Engineering 2023

Vendor Analysis

by Dominique Raviart

published on May 12, 2023

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Report Overview:

This NelsonHall vendor assessment analyzes TCS’ offerings and capabilities in quality engineering services

Who is this Report for:

NelsonHall’s QE profile on TCS is a comprehensive assessment of TCS’ offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of QE and identifying vendor suitability for quality engineering/QA/testing services
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the QE and IT services sectors.

Scope of this Report:

The report provides a comprehensive and objective analysis of TCS’ QE offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

TCS had initially set up its Quality Engineering & Transformation (QET) division, then under a different name, in 1998. The company promotes the notion of quality engineering rather than quality assurance to highlight that it has shifted its portfolio toward new automation capabilities, digital technologies, cloud usage, and AI.

QET was a horizontal service line with P&L responsibility, aligned vertically, mirroring TCS’ vertical structure. QET is now a CoE governing most of TCS’ software testing service activities, e.g.:

  • Training
  • Partnerships
  • Pre-sales consulting
  • Solutioning on select projects
  • Delivery of specialized capabilities. Functional delivery is, however, performed by TCS’ vertical units (ISUs).

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