HRO Insight blog
Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
meet & followNikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
meet & followJeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.
meet & followDeeAnna is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including HCM technology, workforce management, and health & welfare administration.
meet & followOnly NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.
To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.
manage email alerts using the form below, in order to be notified via email whenever we publish new content:
Track the pattern of service adoption by monitoring RPO & Total Talent Acquisition contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!
These documents are available to logged in clients that have purchased access to this program.
NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within HR Technology & Services
Every quarter NelsonHall publishes the NelsonHall HR Technology & Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global RPO & Total Talent Acquisition market.
For a sample report and details of how to join NelsonHall's HR Technology & Services Confidence Index, please contact us
Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
Here I look at the major trends for the year ahead in two key areas of HR: recruitment and learning services. Recruitment Trends Talent Acquisition (TA) challenges were already complex in the pre-pandemic period, with an aging workforce population, shortage of digital talent, rapid evolution of technology, Brexit, legal changes, and more. The pandemic added another layer of com[...]
Quarterly financial reports for 2020 (April onwards) from recruitment organizations show that in a COVID-19 world, temporary hiring is more resilient than permanent hiring, faring on average about 10-30% better (albeit both types of hiring are seeing negative growth overall). Meanwhile, gig work has increased on average 10-15%, over the same period. These figures are not surprising a[...]
Everyone speculates as to what the long-term world of work could look like as we head into the second half of 2020 and beyond. But the reality is that we don’t really know how things will pan out. While organizations might be preparing for an uptick in hiring activity behind the scenes, the biggest challenges are the ongoing uncertainty around the future of work, and even survi[...]
The pace of change in RPO and contingent worker outsourcing has been unprecedented in recent years due to technological advancements and the range of services expected by buyside organizations. Cielo recently organized a customer and analyst day to explore what talent acquisition (TA) might look like in the next five years. Speaking with several of Cielo’s clients, they comm[...]
Earlier this month, Allegis Global Solutions (AGS) launched the QUANTUM Platform™ to the U.S. market. QUANTUM is a workforce acquisition (WA) framework comprising a total talent strategy, a sourcing methodology, and a technology platform all in one. 18 months in the making, the idea was initiated about a decade ago, as discussions began around the roadblocks associated wi[...]
With increasing pressure on organizations to find the best hires, talent acquisition (TA) teams are continuing to grow. And as more Gen Zs are joining the workforce for the first time, so too are the latest generation of virtual assistants or chatbots. Here I look at the early careers and future prospects of Ari and Mya, two virtual assistants currently being used by TA vendors and corporate T[...]
Is your organization already struggling to find the best talent? If so, put yourself in the shoes of a candidate for a moment. Take a look at your organization’s employer branding on your website and social media pages. Do you think candidates would be impressed? Hopefully yes, but many organizations’ employer branding leaves a lot to be desired. Appealing to all possi[...]
One of the things that was very clear from my visit to the UNLEASH HR industry event in London last week was that virtual reality and other interactive tech has arrived in the talent acquisition space in a big way. Here I look specifically at examples of how VR and gamification are having an impact on the candidate assessment process. Candidate assessment is one of the hot talent [...]
The RPO market has traditionally been dominated by vendors who were established in the U.S., the U.K., or Australia, the first countries to embrace the concept of RPO. The majority of their clients were large organizations headquartered in those regions, who typically had high-volume permanent hiring requirements, and as those organizations expanded internationally, the RPO vend[...]
There has been much hype about the growth of the gig economy in the U.K., but when you take a closer look, is it really anything new? And how is it likely to grow and change over the next few years? According to the Chartered Institute of Personnel and Development (CIPD), March 2017, gig workers are defined as those workers who ‘trade their time and skills through the intern[...]
There is so much hype around RPA and AI technology that RPO, MSP, and Total Talent vendors could get carried away in the race to launch the latest RPA or AI technology feature at the expense of delivering excellent customer service. Cielo has a more grounded approach to technology, suggesting that “Technology is only as valuable as the human experience it improves” and is [...]
Most organizations have probably struggled to find talent at some point, with some roles being particularly problematic to fill; cybersecurity being one recent example. Some organizations have applied desperate approaches to get hold of scarce talent, including hiking up new starter salaries (often at the detriment of those already in the wider team/breaching equal pay legislation), [...]
By Nikki Edwards & Gary Bragar In recent industry discussions around talent acquisition, we have identified a number of interconnected trends that are having a significant impact on talent acquisition markets. Here, we take a look at three key trends, and at how HRO vendors in the talent acquisition space are responding. Socio-economic trends An ageing, yet multi-genera[...]