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Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
meet & followNikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
meet & followJeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.
meet & followDeeAnna is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including HCM technology, workforce management, and health & welfare administration.
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Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Mar 24, 2013
This NelsonHall vendor assessment analyzes TCS's offerings and capabilities in Multi-Process HRO. TCS is one of a number of Multi-Process HRO companies analyzed in NelsonHall's comprehensive industry analysis programs.
NelsonHall's Multi-Process HRO (MPHRO) vendor assessment for TCS is a comprehensive assessment of TCS' MPHRO offering and capabilities designed for:
The report provides a comprehensive and objective analysis of TCS' MPHRO offering, capabilities, and market and financial strength, including:
TCS is an Indian headquartered human resources business process outsourcing (HR BPO) provider, offering MPHRO, payroll, and learning BPO services. Its MPHRO offering includes workforce administration, payroll, benefits administration, compensation administration, resourcing services, and talent management (i.e., learning and development).
Its core MPHRO bundle that is purchased by majority of its clients includes workforce administration and payroll services. Approximately 55% of clients include other HRO services with compensation and benefits administration added-on the most frequently.
TCS primarily targets its existing BPO clients for its MPHRO services. As a result, it has several multi-tower BPO contracts including contracts with The Nielsen Company and Dow Chemical.