HRO Insight blog
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Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
meet & followNikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
meet & followJeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.
meet & followDeeAnna is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including HCM technology, workforce management, and health & welfare administration.
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Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Jun 05, 2014
An analysis of ADP's multi-process HRO offering including payroll, benefits administration, RPO, learning services (delivery and technology only), compensation administration, performance management, and succession planning.
NelsonHall's Multi-Process HR Outsourcing (MPHRO) Vendor Assessment for ADP is a comprehensive assessment of ADP's MPHRO offering and capabilities designed for:
The report provides a comprehensive and objective analysis of ADP's multi-process HR outsourcing offering, capabilities, and market and financial strength, including:
ADP is a U.S. headquartered human capital management (HCM) provider, offering software and HR BPO services including payroll, benefits administration, RPO, and MPHRO.
Its MPHRO offering includes all of these standalone HR BPO services in addition to HR administration, regulatory and compliance services, technology management / HRIS, employee call center, compensation administration, global mobility services, learning services, and performance management.
All of ADP's MPHRO contracts include payroll services. Beyond payroll, employee contact center, HR administration, regulatory and compliance services, and benefits administration are included the most.
It has ~217 MPHRO clients and serves ~2.2m employees with most of its revenue generated in the U.S.