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Infosys - Recruitment Process Outsourcing

Vendor Analysis

by Elizabeth Rennie

published on Feb 06, 2015

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Report Overview:

Infosys is a BPO provider; its RPO offering focuses on the process and administration of recruitment. In 2014 it performed ~51k hires and has ~200 employees dedicated to RPO servicing North America, Europe, Asia Pacific and Latin America.

Who is this Report for:

NelsonHall's Recruitment Process Outsourcing vendor assessment for Infosys is a comprehensive assessment of Infosys' recruitment process outsourcing offering and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of recruitment process outsourcing and identifying vendor suitability for recruitment process outsourcing RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector
  • HR decision makers.

Scope of this Report:

The report provides a comprehensive and objective analysis of Infosys' recruitment process outsourcing offering, capabilities, and market and financial strength, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location, size and scale of delivery locations and their activities.

Key Findings & Highlights:

It RPO services include:

  • Sourcing, including targeting passive candidates, alumni and referrals
  • Screening and administration including video interviewing and the co-ordination of assessments and reference checks
  • Offer management and letter generation
  • Interviewing and interview management
  • Offer management and background checking
  • Onboarding
  • Reporting.

Infosys also has a consulting offering to support employment branding, process improvement and offshoring assessment.

Infosys primarily supports all services from its offshore center in India.

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