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Next Generation RPO
Market Analysis
published on Apr 29, 2024
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Report Overview:
NelsonHall’s market analysis of the Next Generation RPO services market consists of 80 pages and focuses on strategies for 2024 and beyond.
Who is this Report for:
NelsonHall’s Next Generation RPO: Driving HR Transformation report is a comprehensive market assessment report designed for:
- Sourcing managers investigating sourcing developments within the RPO market
- Vendor marketing, sales, and business managers developing strategies to target RPO services
- Financial analysts and investors specializing in the RPO services sector.
Scope of this Report:
The report analyzes the worldwide market for RPO and addresses the following questions:
- What are the market size and projected growth for the RPO market by geography?
- What is the industry sector's activity profile in the RPO services market?
- What are the top drivers for adopting RPO services?
- What are the benefits currently achieved by RPO users?
- What factors are inhibiting user adoption of RPO services?
- Who are the leading RPO vendors globally and by geography?
- What is the typical combination of existing and new services provided within RPO services contracts?
- What is the current delivery location pattern used for RPO services contracts, and how are these models changing?
- What are the challenges and success factors within the RPO services market?
Key Findings & Highlights:
NelsonHall’s market analysis of the RPO services market consists of 80 pages. The report focuses on how vendors evolve their product and service offerings to redesign recruiting processes and reimagine the candidate experience. The report examines the application of advanced technologies, including GenAI, to support TA transformation, detailing RPO vendors’ capabilities and planned service and product roadmaps.
The impacts from economic instability will likely prevail until H2 2024, when recruiting and hiring levels begin their slow rebound to normalization. Factors affecting recruiting performance include geopolitical conflicts, ongoing inflationary and recessionary concerns, and upcoming political elections. These influences continue generating business uncertainty, forcing vendors to rapidly pivot and adapt products and services to meet clients ‘where they are at’ in their outsourcing journey.
Program scope continues changing as organizations consider specific needs in terms of flex and scale in today’s environment. Clients are rationalizing vendors to maximize in-house resources and infrastructure until conditions improve. There is also a trend toward shorter renewal terms – directly connected to many organizations not committing to more extended agreements across all contracts until the market stabilizes.
The infusion of technology within candidate sourcing and attraction continues its accelerated evolution, with vendors increasingly applying GenAI, AI, and ML, boosting recruiting efficiency, strengthening candidate quality and engagement, and delivering critical data insights throughout the employee lifecycle. Intelligence around holistic talent using predictive and prescriptive analytics supports broad organizational strategies, including candidate recruiting and employee retention considerations, such as compensation disparities, high probability of resignation populations, internal mobility opportunities, and the engagement of workforce returners to fill critical skill and knowledge gaps.
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Next-Generation RPO 2024
published 2024-04-30 | Project by Jeanine Crane-Thompson
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering recruitment process outsourcing (RPO) services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific focus on candidate experience, technology innovation, service innovation, multi-country delivery, and talent acquisition (TA) transformation. Vendors evaluated for this NEAT are: ADP, Avencia, Cielo, IBM, Lorien, NLB Services, NXTThing RPO, PeopleScout, Pontoon, and Sanderson. To find out more, contact Guy Saunders (EMEA) at [email protected] or Darrin Grove (N. America) at [email protected].
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