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Contracts Database

for HR Technology & Services

Track the pattern of service adoption by monitoring HR Technology & Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

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Confidence Index:

for HR Technology & Services

NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within HR Technology & Services

Join NelsonHall HR Technology & Services Confidence Index:

Every quarter NelsonHall publishes the NelsonHall HR Technology & Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global HR Technology & Services market.

For a sample report and details of how to join NelsonHall's HR Technology & Services Confidence Index, please contact us

in HR Technology & Services

Find here the NelsonHall Research related to within the HR Technology & Services program

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Published reports:

published reports related to within the HR Technology & Services program

  • Genpact - Learning BPO

    Aug 15, 2013 | Vendor Analysis by Gary Bragar

    Genpact is a global provider of business process and technology services, with a strong presence in F&A outsourcing, industry-specific BPO and analytics services. Genpact provides the following HRO services: Core HR services: payroll services; time & attendance; benefits administration; and workforce administration Talent management: recru [...]
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  • Accenture - Learning BPO

    Aug 07, 2013 | Vendor Analysis by Gary Bragar

    Accenture provides learning services both on a standalone basis and also as part of multi-process HRO (MPHRO). Accenture's key longstanding learning client is Avaya, who awarded Accenture an LBPO contract in October 2001. Included in its provision of learning services to Avaya, Accenture took over responsibility for Avaya University, including the [...]
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  • Aon Hewitt - Learning BPO

    Aug 07, 2013 | Vendor Analysis by Gary Bragar

    Learning services offered by Aon Hewitt include: Learning care; learner support including: Administration Maintenance Learner help desk services Catalog and session management: Creation and maintenance of courses and learning plans Complete session lifecycle management from publishing to course close-out On-demand content: Access to a selectio [...]
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  • Xerox - Learning BPO

    Aug 07, 2013 | Vendor Analysis by Gary Bragar

    Perceiving that learning services was likely to become a more critical process within MPHRO contracts, Xerox began looking for a potential target to augment its existing MPHRO capabilities, and in May 2006, Xerox entered the LBPO space with the acquisition of Intellinex. Intellinex began as the internal training organization within Ernst & Youn [...]
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  • Towers Watson - Benefits Administration

    Aug 05, 2013 | Vendor Analysis by NelsonHall Analyst

    Towers Watson is a U.S.-headquartered professional services organization providing benefits outsourcing services. Its benefits administration offering varies by region. In North America the company's services include DC administration and H&W administration. In Europe, Asia-Pacific and Latin America, Towers Watson's offering mainly consists of [...]
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Discover the benefits of the HR Outsourcing program

NelsonHall's HR Outsourcing program supports you in enhancing your organization's sourcing performance. It will help you to:

  • Analyze how HR outsourcing can be applied to your organization
  • Assess the scope of HR services that can be outsourced and why
  • Quantify the benefits and risks associated with outsourcing processes within your HR function
  • Identify the most appropriate vendors and understand their individual philosophies, approaches and delivery capability
  • Learn from the experience of other organizations in your sector that have already outsourced elements of their HR functions
  • Keep abreast of changing delivery approaches within HR outsourcing.


It also provides expert support to HR Outsourcing vendors, specifically business development and marketing personnel, helping them to:

  • Increase bid success through improved positioning of proposals against client requirements
  • Maintain the competitiveness of current service offerings
  • Identify emerging requirements and service opportunities
  • Track key developments within the HRO marketplace, including contract awards and new service announcements
  • Understand the strategies and capabilities of potential bid partners through access to detailed HR Outsourcing vendor assessments.
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