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T-Systems - Virtual Desktop Services and BYOD

Vendor Analysis

by Dominique Raviart

published on Oct 23, 2013

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

T-Systems is the second largest IT services vendor headquartered in Europe. The company had revenues of ~€10.0bn (~$13bn) in 2012. It has H1 2013 revenues of ~€4.9bn.

Who is this Report for:

NelsonHall's Virtual Desktop Vendor Assessment for T-Systems is a comprehensive assessment of T-Systems' virtual desktop offerings and BYOD and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers and identifying vendor suitability for IT services, end-user computing services and virtual desktop technology and BYOD services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of T-Systems' virtual desktop and BYOD offerings, capabilities, and market and financial strength, including:

  • Analysis of the company's offerings and key service components
  • Revenue estimates
  • Identification of the company's strategy, emphasis and new developments
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's strengths, weaknesses and outlook.




Key Findings & Highlights:

T-Systems is a very significant desktop services vendor: the company services 1.21m desktops to external clients. The company targets desktop services opportunities both in desktop-centric discrete contracts and also within wider-scope IT infrastructure contracts that encompass both desktop and datacenter services.

In 2013, T-Systems has introduced a new desktop service offering, named Future Workplace (FW). The launch of Future Workplace is part of a strategy by T-Systems to revamp its service portfolio. T-Systems aims Future Workplace to address client focus on application and data access, provide discrete managed services as opposed to an end-to-end service, adapt to consumerization of IT and address offline and online access conditions.

In the past, T-Systems had already developed virtual desktop service offerings, based on sever-based computing and VDI technologies around Citrix technologies. The company therefore already had a number of service blocks to address its client.

With Future Workplace, T-Systems has stressed the emphasis on:

  • Lowering the TCO of its hardware and service offering, in order to drive adoption
  • Expanding its service offering from a pure virtual desktop to include application services e.g. prepare applications to enterprise mobility.

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