DEBUG: PAGE=domain, TITLE=Application Services,ID=1426,TEMPLATE=subprogram
toggle expanded view
programcode = ITSAPP
programid = 146
database = t
alerts = t
neat = t
vendors = t
forecasting = f
confidence = f
definitions = t

Search within: Application Services:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = t

Contracts Database

for Application Services

Track the pattern of service adoption by monitoring Application Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

has Confidence = f -- IGNORED

Genpact - Healthcare Payer BPS

Vendor Analysis

by NelsonHall Analyst

published on Nov 26, 2015

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

This NelsonHall vendor assessment analyzes Genpact’s offerings and capabilities in the healthcare payer sector. 

Who is this Report for:

NelsonHall’s Healthcare Payer BPS profile on Genpact is a comprehensive assessment of Genpact’s offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of healthcare payer BPS services and identifying vendor suitability for healthcare payer  RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Genpact’s healthcare payer BPO offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Genpact’s initial engagement in the healthcare payer sector was in 2003 with BUPA, which still continues as a client today; Genpact provides claims capture and processing support operations for BUPA. However, Genpact entered healthcare payer services with more service offerings in 2007, by using its existing claims administration experience and infrastructure from its F&A, insurance and banking services, and extending into healthcare claims services by supporting payers and pharmacies.

Login to get full access:

close