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Futurestep - Next Generation Recruitment Process Outsourcing

Vendor Analysis

by Nikki Edwards

published on Feb 02, 2018

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Report Overview:

This NelsonHall assessment analyzes Futurestep's offerings and capabilities in next generation recruitment process outsourcing.

Who is this Report for:

NelsonHall’s Next Generation Recruitment Process Outsourcing vendor assessment for Futurestep is a comprehensive assessment of Futurestep’s recruitment process outsourcing (RPO) offering and capabilities, designed for: 

  • Sourcing managers investigating sourcing developments within RPO 
  • HR decision makers exploring the benefits and inhibitors of RPO as evidenced from the clients and vendor capability 
  • Vendor marketing, sales and business managers developing strategies to identify developments and target opportunities within managed service programs 
  • Financial analysts and investors specializing in, or covering the HR outsourcing industry and suppliers. 

Scope of this Report:

The report provides a comprehensive and objective analysis of  Futurestep’s recruitment process outsourcing offering, capabilities, and market and financial strength, including: 

  • Identification of the company’s strategy, emphasis, and new developments in both its service and technology  
  • Analysis of the company’s strengths, challenges, and outlook 
  • Revenue  
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts 
  • Analysis of the company’s key offerings (service model and service components) 
  • Analysis of the company’s delivery capability (including the location, size and scale of delivery operations; and delivery via technology). 

Key Findings & Highlights:

Futurestep is Korn Ferry International’s outsourced recruiting subsidiary, representing ~15% share of KF's revenues. It focuses on customizable talent acquisition solutions including global and regional RPO, project RPO, individual professional search, and consulting. 

Established RPOs include life sciences/pharmaceuticals and technology. Futurestep offers end to end (enterprise) RPO, project RPO, sourcing/ screening, hybrid RPO and co-sourced RPO. It also offers some MSP support, mainly in Australia and Europe.  

Futurestep's FY17 RPO revenues were $223.6m. Its 2016 calendar year RPO revenues were $198.1m. 

Futurestep is focusing on promoting its co-sourced RPO model; leveraging its continuous improvement team to support clients in evolving their RPO programs; developing its own employees under the Talent Academy scheme; and improving its CPS and Foresight platforms, predictive analytics, RPA, chatbot and NLP capability. 

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