DEBUG: PAGE=domain, TITLE=Big Data & Analytics,ID=1579,TEMPLATE=subprogram
toggle expanded view
programcode = ITSBDA
programid = 196
database = f
alerts = t
neat = t
vendors = t
forecasting = f
confidence = f
definitions = f

Search within: Big Data & Analytics:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = f has Confidence = f -- IGNORED

SYKES Enterprises in Big Data & Analytics

Find here the NelsonHall Research related to within the Big Data & Analytics program

RSS feed for SYKES Enterprises in Big Data & Analytics General RSS feed for SYKES Enterprises
This vendor is not part of the KVA program

Social Media Customer Experience Services 2021

published 2021-02-02 | Project by Ivan Kotzev

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering customer experience (CX) services specific to social media. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors with capability in content moderation, trust & safety; customer care & sales; and online reputation management. Vendors evaluated for this NEAT are: Alorica, Atento, Cogito, Cognizant, Concentrix, CSS Corp, Genpact, HGS, IGT Solutions, Majorel, ONE CONNECT, SPi Global, Startek, Sutherland, SYKES Enterprises, Tech Mahindra, Teleperformance, TELUS International, transcosmos, Webhelp, and WNS. To find out more, contact Guy Saunders at [email protected].
view NEAT report all Big Data & Analytics NEAT reports about NEAT

Published reports:

published reports related to SYKES Enterprises within the Big Data & Analytics program

find all available reports on SYKES Enterprises

Recent Tracking Service

tracking service articles related to SYKES Enterprises within the Big Data & Analytics program:

search tracking service database for more
close