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Capgemini - Transforming Mortgage & Loan Services

Vendor Analysis

by Andy Efstathiou

published on Mar 21, 2022

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Report Overview:

This NelsonHall vendor assessment analyzes Capgemini's offerings and capabilities in Mortgage & Loan Services.

Who is this Report for:

NelsonHall’s ‘Transforming Mortgage & Loan Services’ Vendor Assessment for Capgemini is a comprehensive assessment of Capgemini’s lending industry digital services offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of M&L processes and identifying vendor suitability for M&L services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of M&L services offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphases and new developments
  • Analysis of the company’s strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Capgemini has provided consulting and IT services to the lending industry for decades. Ten years ago, it started delivering lending transformation services, initially for Nordic lenders. Over time Capgemini has been acquiring consultancies to expand its capabilities in integration and transformation. Key acquisitions include Kanbay, Altran, and iGate.

In the past two years, Capgemini has focused its M&L services development on its cloud migration services. It approaches engagements with a digital-only mindset to get clients to move away from any manual processes. As part of its digital-only strategy, it targets and works with many lenders worldwide who hold digital-only banking licenses. 

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