DEBUG: PAGE=domain, TITLE=Cyber Resiliency Services,ID=1539,TEMPLATE=subprogram
toggle expanded view
programcode = ITSMSS
programid = 190
database = t
alerts = t
neat = t
vendors = t
forecasting = t
confidence = f
definitions = t

Search within: Cyber Resiliency Services:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = t

Contracts Database

for Cyber Resiliency Services

Track the pattern of service adoption by monitoring Cyber Resiliency Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

has Confidence = f -- IGNORED

WNS - Business Process Transformation through RPA and AI

Vendor Analysis

by John Willmott

published on Apr 04, 2018

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

WNS has a particularly strong domain focus, is organized by industry within both its go-to-market organization and its delivery organization and positions against its strong domain-centricity. Accordingly, WNS has built a number of assets combining RPA and AI technologies, badged under the WNS TRAC umbrella, for its target domains and currently has a particular emphasis on the travel and insurance sectors.

Who is this Report for:

NelsonHall’s Business Process Transformation through RPA & AI profile of WNS is a comprehensive assessment of WNS’ automation-centric service offerings and capabilities in support of business process transformation designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers to deliver process transformation and automation using RPA and/or AI technologies and identifying vendor suitability for RFPs seeking automation-led process transformation or business process services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of WNS’ offerings, capabilities, and market presence in support of business process transformation through the application of RPA and AI technology including:

  • Analysis of the company’s offerings and key service components for achieving business process transformation through the application of RPA and AI technology
  • Analysis of the company’s delivery organization for delivering business process transformation through the application of RPA and AI technology
  • Analysis of the profile of the company’s RPA and AI-based services customer base, including the company’s targeting strategy and examples of current contracts
  • Revenue estimates for the company’s RPA and AI-centric services
  • Identification of the company’s strategy, emphasis and new developments in support of business process transformation through the application of RPA and AI technology
  • Analysis of the company’s strengths, weaknesses and outlook in achieving business process transformation through the application of RPA and AI technology.

Key Findings & Highlights:

WNS has a proprietary solution for process automation, WNS Robotics & Digital Automation TRAC, that it positions as an “all-encompassing suite of industry-specific and cross-industry solutions, that unifies key components of Consulting, Domain, and Technology into a single framework, delivering what is a rapid and seamless Digital and Automation journey.” Automation technologies used include third-party bots, desktop automation, web automation, and custom-developed automation, which are combined with both proprietary and third-party platforms to offer new digital process models.

WNS’ deployment methodology, 4D, encompasses:

  • Diagnosis, a feasibility study to identify high-level implementation areas and potential benefits
  • Design, a detailed study of the process/activities in scope and production of the solution design
  • Development, configuration, and coding of WBOT scripts, test case creation, and environment set-up
  • Deployment, covering user acceptance testing, production environment setup, and deployment on user desktops.

Login to get full access:

close