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Contracts Database

for Digital Transformation

Track the pattern of service adoption by monitoring Digital Transformation contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Crawford - Workers' Compensation BPO

Vendor Analysis

by NelsonHall Analyst

published on Apr 21, 2015

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Report Overview:

This NelsonHall vendor assessment analyzes Crawford's offerings and capabilities in the workers' compensation BPS sector.

Crawford is one of a number of insurance BPO providers analyzed in this comprehensive industry analysis.

Who is this Report for:

NelsonHall's workers' compensation BPS profile on Crawford & Company (Crawford) is a comprehensive assessment of Crawford's offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers in the workers' compensation market and identifying vendor suitability for workers' compensation BPO RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Crawford's workers' compensation BPS offerings and capabilities, and market and financial strengths, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.




Key Findings & Highlights:

Crawford's workers' compensation services are delivered out of its wholly owned subsidiary, Broadspire, which contributes ~23% of total Crawford revenues.

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