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for Digital Workplace Services

Track the pattern of service adoption by monitoring Digital Workplace Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Conduent - Benefits Administration

Vendor Analysis

by NelsonHall Analyst

published on Nov 22, 2017

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Report Overview:

This NelsonHall vendor assessment analyzes Conduent's capabilities and offerings in benefits administration.

Who is this Report for:

NelsonHall’s benefits administration vendor assessment for Conduent is a comprehensive assessment of Conduent’s benefits administration services offering and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of benefits administration and identifying vendor suitability for benefits administration RFPs 
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the benefits administration sector. 

Scope of this Report:

The report provides a comprehensive and objective analysis of Conduent’s benefits administration offering, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments 
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations. 

Key Findings & Highlights:

Conduent is a business process services (BPS) provider, created in  January 2017 from a divesture from Xerox. 

Conduent’s benefits administration services offering includes DB administration, DC administration, group annuity administration, H&W administration, voluntary benefits administration, COBRA administration, spending account administration, ACA services, private exchanges, absence management, audit services, and global benefits services.  

Conduent has ~347 benefits administration clients and serves ~12.1m participants.  
  

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