DEBUG: PAGE=domain, TITLE=Digital Workplace Services,ID=1427,TEMPLATE=subprogram
toggle expanded view
programcode = ITSMMS
programid = 145
database = t
alerts = t
neat = t
vendors = t
forecasting = t
confidence = f
definitions = t

Search within: Digital Workplace Services:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = t

Contracts Database

for Digital Workplace Services

Track the pattern of service adoption by monitoring Digital Workplace Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

has Confidence = f -- IGNORED

TCS - Advanced Digital Workplace Services

Vendor Analysis

by John Laherty

published on Jan 11, 2019

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

This NelsonHall vendor assessment analyzes TCS's offerings and capabilities in Digital Workplace Services.

Who is this Report for:

NelsonHall’s Advanced Digital Workplace Services Vendor Assessment for TCS is a comprehensive assessment of TCS’ digital workplace services offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for digital workplace services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in digital workplace services.

Scope of this Report:

The report provides a comprehensive and objective analysis of TCS’ digital workplace service offerings, capabilities and market and financial strength, including:

  • Analysis of the company’s offerings and key service components
  • Revenue estimates
  • Identification of the company’s strategy, emphasis and new developments
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, weaknesses and outlook.

Key Findings & Highlights:

In FY18 TCS created a new standalone business unit for Digital Workplace Services for Business 4.0. TCS is looking to further evolve workplace services and to meet the ever-evolving expectations of the end-user. TCS is moving from a people-centric culture through its Machine First Delivery Model, as part of its Enterprise Intelligent Automation unit to automate whatever can be eliminated and empowering the end-user to resolve their own issues.

Within the Digital Workplace Services practice, TCS has a focus on design thinking as the catalyst for the delivery of end-to-end digital workplace services. It is focusing on employee applications and the intranet including 0365, and collaboration through employee social networks, AI-based knowledge services, and agile enabled workplace services. TCS is also using gamification, AR, VR, and mixed reality experience, and e-learning as a service to further improve end-user experience.

Login to get full access:

close