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Transcom and a European Telco - Transformational CMS
Sep 30, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Transcom and a European Telco - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while increasing OSAT. [...] - view this reportdownload abstract
TELUS International- Social Media Customer Experience Services
Sep 30, 2020 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes TELUS International's offerings and capabilities in Social Media Customer Experience Services [...] - view this reportdownload abstract
TELUS International - CX Services in Telecom and Media
Jun 22, 2020 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes TELUS' offerings and capabilities in CX Services in Telecom and Media. [...] - view this reportdownload abstract
TELUS International - Customer Experience Operations Transformation
Jan 28, 2022 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes TELUS International's offerings and capabilities in Customer Experience Operations Transformation [...] - view this reportdownload abstract
TELUS International - Content Transformation
Aug 14, 2023 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes TELUS International's offerings and capabilities in Content Transformation [...] - view this reportdownload abstract
TeleTech - WAHA Services
Nov 17, 2011 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes TeleTech's offerings and capabilities in WAHA services. TeleTech is one of a number of WAHA services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...] - view this report
TeleTech - Social Media Services
Aug 05, 2011 | Vendor Analysis by NelsonHall Analyst
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TeleTech - Customer Management Services
Apr 13, 2016 | Vendor Analysis by Ivan Kotzev
TeleTech Holdings, Inc. (TeleTech) is a public company with headquarters in Englewood, Colorado, U.S. [...] - view this reportdownload abstract
TeleTech - CMS in Telecommunications/Cable/Satellite
Jan 02, 2015 | Vendor Analysis by Vicki Jenkins
TeleTech is a U.S. based company with headquarters in Englewood, Colorado. It offers outsourced customer management services (CMS), contact center technology, and strategy consulting. It was founded in 1982 by its current CEO, Kenneth D. Tuchman. [...] - view this reportdownload abstract
TeleTech - CMS in Retail Banking
Nov 18, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes TeleTech's offerings and capabilities in CMS in Retail Banking. [...]