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Ivan is NelsonHall's Customer Experience (CX) Services lead analyst, with global responsibility for CX Services research and client support.
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programcode = CXSCXD
programid = 155
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Confidence Index:
for CX Services Transformation
NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within Customer Experience Services
Join NelsonHall Customer Experience Services Confidence Index:
Every quarter NelsonHall publishes the NelsonHall Customer Experience Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global CX Services Transformation market.
For a sample report and details of how to join NelsonHall's Customer Experience Services Confidence Index, please contact us
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Nov 17, 2011 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes TeleTech's offerings and capabilities in WAHA services. TeleTech is one of a number of WAHA services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
view this reportdownload abstractAug 12, 2011 | Vendor Analysis by NelsonHall Analyst
view this reportAug 12, 2011 | Vendor Analysis by NelsonHall Analyst
view this reportAug 12, 2011 | Vendor Analysis by NelsonHall Analyst
view this reportAug 05, 2011 | Vendor Analysis by NelsonHall Analyst
view this reportAug 05, 2011 | Vendor Analysis by NelsonHall Analyst
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