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Confidence Index:

for CX Services Transformation

NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within Customer Experience Services

Join NelsonHall Customer Experience Services Confidence Index:

Every quarter NelsonHall publishes the NelsonHall Customer Experience Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global CX Services Transformation market.

For a sample report and details of how to join NelsonHall's Customer Experience Services Confidence Index, please contact us

in CX Services Transformation

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Published reports:

published reports related to within the CX Services Transformation program

  • Capita - Social Media Services

    Apr 19, 2013 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes Capita's offerings and capabilities in social media services. Capita is one of a number of social media services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
    view this reportdownload abstract

  • Dell - Social Media Services

    Apr 19, 2013 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes Dell's offerings and capabilities in social media services. Dell is one of a number of social media services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
    view this reportdownload abstract

  • Genpact - Social Media Services

    Apr 19, 2013 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in social media services. Genpact is one of a number of social media services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
    view this reportdownload abstract

  • HP - Social Media Services

    Apr 19, 2013 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes HP ES's offerings and capabilities in social media services. HP ES is one of a number of social media services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
    view this reportdownload abstract

  • Sitel - Social Media Services

    Apr 19, 2013 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes Sitel's offerings and capabilities in social media services. Sitel is one of a number of social media services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
    view this reportdownload abstract
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