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Accenture - Learning BPO
Aug 07, 2013 | Vendor Analysis by Gary Bragar
Accenture provides learning services both on a standalone basis and also as part of multi-process HRO (MPHRO). Accenture's key longstanding learning client is Avaya, who awarded Accenture an LBPO contract in October 2001. Included in its provision of learning services to Avaya, Accenture took over responsibility for Avaya University, including the [...] - view this reportdownload abstract
Aon Hewitt - Learning BPO
Aug 07, 2013 | Vendor Analysis by Gary Bragar
Learning services offered by Aon Hewitt include: Learning care; learner support including: Administration Maintenance Learner help desk services Catalog and session management: Creation and maintenance of courses and learning plans Complete session lifecycle management from publishing to course close-out On-demand content: Access to a selectio [...] - view this reportdownload abstract
Xerox - Learning BPO
Aug 07, 2013 | Vendor Analysis by Gary Bragar
Perceiving that learning services was likely to become a more critical process within MPHRO contracts, Xerox began looking for a potential target to augment its existing MPHRO capabilities, and in May 2006, Xerox entered the LBPO space with the acquisition of Intellinex. Intellinex began as the internal training organization within Ernst & Youn [...] - view this reportdownload abstract
Genpact - Learning BPO
Aug 15, 2013 | Vendor Analysis by Gary Bragar
Genpact is a global provider of business process and technology services, with a strong presence in F&A outsourcing, industry-specific BPO and analytics services. Genpact provides the following HRO services: Core HR services: payroll services; time & attendance; benefits administration; and workforce administration Talent management: recru [...] - view this reportdownload abstract
NIIT - Learning BPO
Aug 23, 2013 | Vendor Analysis by Gary Bragar
NIIT is focused on growing its learning BPO business, which has seventeen clients today who purchase either full LBPO or selective LBPO services. The company has seen a trend in increased training delivery and has thus been expanding its partner network. [...] - view this reportdownload abstract
Ceridian - Benefits Administration
Sep 14, 2013 | Vendor Analysis by NelsonHall Analyst
Ceridian is a U.S. headquartered provider of human resources, payroll, benefits administration, workforce management software, and payment services. The company's benefits administration offering includes H&W administration, reimbursement management, benefits continuation services, EAP services (U.S., Canada, and U.K.), carrier support service [...] - view this reportdownload abstract
Capita - Benefits Administration
Sep 17, 2013 | Vendor Analysis by NelsonHall Analyst
Capita Employee Benefits is a U.K. headquartered provider of benefits administration. The company was formed when Capita Hartshead and Bluefin Corporate Consulting merged in October 2012. Capita Employee Benefits' pension scheme administration offering covers DB scheme administration, DC scheme administration, and hybrid and CARE scheme administr [...] - view this reportdownload abstract
Mercer - Benefits Administration
Sep 19, 2013 | Vendor Analysis by NelsonHall Analyst
Mercer is a U.S. headquartered HR consulting, outsourcing, and investment services organization. Its benefits administration offering varies by region. In North America, the company's services include DB administration, DC administration, and H&B administration including absence management and health care exchanges. In Europe, Mercer's offeri [...] - view this reportdownload abstract
T. Rowe Price - Benefits Administration
Sep 30, 2013 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes T. Rowe Price's offerings and capabilities in Benefits Administration BPO services. T. Rowe Price is a U.S. headquartered provider of account management services for individuals, institutions, retirement plans, and financial intermediaries. [...] - view this reportdownload abstract
Hays - Recruitment Process Outsourcing
Nov 22, 2013 | Vendor Analysis by Elizabeth Rennie
Hays provides specialist recruitment of professional labor, in the £20K - £130K salary range. It supports a range of industries and sectors in placing permanent, temporary and interim positions. U.K. headquartered, the Hays Group employs ~7,840 personnel globally and has ~750 employees dedicated to the RPO business. Services are deliver [...]