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NEAT reports results:

  • Cloud Infrastructure Migration & Management

    Dec 12, 2016 by David McIntire
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Cloud Infrastructure Migration & Management services as part of their IT services portfolio. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on Advisory, Assessment & Migration, Hosting, and Management. Vendors evaluated are: Accenture, Atos, Capgemini, CSC, CSS Corp, Dell Services, IBM, Infosys, Netmagic Solutions, NIIT Technologies, NTT Data, TCS, and Unisys. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • CMS Analytics

    Nov 18, 2016 by Ivan Kotzev
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering analytics as part of their Customer Management Services (CMS) offerings. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on increased revenue capability, cost optimization capability, and CX improvement capability. Vendors evaluated are: Concentrix, CSS Corp, Firstsource, HGS, Intelenet Global Services, Sutherland Global Services, WNS Global Services, and Xerox Services. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • Payroll Services

    Oct 18, 2016 by Elizabeth Rennie
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Payroll Services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and in specific focus areas (market segments) including Analytics & Reporting Focus, Multi-Country Focus, Technology & UX Focus, and HR Cloud Integration Focus. Vendors evaluated are: ADP, Capita, Ceridian, CloudPay, Excelity Global, Infosys, MHR, Neeyamo, NGA HR, OneSource Virtual, Paychex, Ramco Systems, SafeGuard World International, SD Worx, Sopra Steria, and TMF. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • CMS in Retail & CPG

    Aug 10, 2016 by Vicki Jenkins
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering CMS services specifically for the Retail & CPG sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall. Vendors evaluated are Aegis, Alorica, Capita, Convergys, CSS Corp, EGS, HGS, Sitel, Sutherland, Tech Mahindra, Teleperformance, Transcosmos, and Xerox Services. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • LA&P BPS

    Aug 05, 2016 by NelsonHall Analyst
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Life, Annuities & Pensions (LA&P) business process services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on legacy policy cost reduction, process modernization, and annuities. Vendors evaluated are: Capita, CSC, EXL, Genpact, HCL Technologies, IFDS, Infosys, Kane, NIIT Technologies, se2, TCS, and WNS. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • Retail Banking BPS

    Aug 02, 2016 by Andy Efstathiou
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering industry-specific business process services (BPS) to the Retail Banking sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and in areas such as Deposits, Payments, and Loans. Vendors evaluated are Atos, Avaloq, Capgemini, Capita, Cognizant, Concentrix, Fidelity Information Services, Firstsource, Genpact, HCL Technologies, Hexaware, Infosys, NIIT, SLK, Tata BSS, TCS, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • Software Testing

    Jul 26, 2016 by Dominique Raviart
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering software testing services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and in specific focus areas (market segments) including Digital Focus, Consulting Focus, Efficiency Focus, Pure-Play Focus, and Transformation Focus. Vendors evaluated are: Accenture, Amdocs, Atos, Capgemini, Ciber, Cigniti, Cognizant, CSC, CSS Corp, Dell Services, Hexaware, IBM, Infosys, L&T Infotech, Mindtree, NIIT Technologies, NTT Data, Olenick & Associates, QA Infotech, Qualitest Group, SQS, TCS, Tech Mahindra, and Virtusa Polaris. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • Cloud-Based HR Services

    Jun 28, 2016 by Amy Gurchensky
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering cloud-based HR outsourcing services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific focus on services based on Workday and SAP SuccessFactors. Vendors evaluated are ADP Employer Services, Aon Hewitt, Capgemini, Ceridian, HCL Technologies, HP Enterprise Services, IBM, Infosys, Neeyamo, NGA Human Resources, OneSource Virtual, Tata Consultancy Services, Wipro, WNS Global Services, Xerox Services, and Zalaris. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • Multi-Process HRO

    Jun 28, 2016 by Amy Gurchensky
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering multi-process HRO (MPHRO) services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific focus on Streamlined HR Process Capability, Multi-Country Standardization Capability, and HR BPaaS Capability. Vendors evaluated are ADP, Aon Hewitt, Ascender, Capgemini, Capita, Genpact, HCL,HP Enterprise Services, IBM, Infosys, Neeyamo, NGA HR, OneSource Virtual, TCS, Wipro, WNS, Xerox Services, and Zalaris. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • RPO

    Jun 07, 2016 by Elizabeth Rennie
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Recruitment Process Outsourcing (RPO) services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and in areas such as Candidate Focus, Talent Management Focus, and Global/Multi-Country Focus. Vendors evaluated are ADP RPO, Allegis Global Solutions, Alexander Mann Solutions (AMS), Capita, Cielo, Futurestep, Hudson, IBM, KellyOCG, ManpowerGroup Solutions, People Science, PeopleScout, PeopleStrong, Pontoon, Randstad Sourceright, RTM, Seven Step RPO, WilsonHCG, and Yocto. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • Customer Management Services

    May 04, 2016 by Ivan Kotzev
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Customer Management Services (CMS). The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on revenue increase, cost take-out, and customer experience improvement. Vendors evaluated are: Aegis, Alorica, Capita, Concentrix, CSS Corp, EGS, Firstsource, HGS, HP Enterprise Services, Intelenet Global Services, Minacs, Sutherland, Sykes, Tech Mahindra, Teleperformance, TeleTech, Transcom, Transcosmos, Webhelp, Wipro, WNS, and Xerox Services. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • Internet of Things

    Apr 06, 2016 by Mike Smart
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering IoT services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on IoT application services, secure IoT infrastructure, and for new business model development. Vendors evaluated are Accenture, Atos, CGI, CSS Corp, Dell, HCL Technologies, PTC, Tata Consultancy Services, Tech Mahindra, Virtusa Polaris, Wipro. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • Wealth & Asset Management BPS

    Feb 25, 2016 by Andy Efstathiou
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Wealth & Asset Management Services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and in areas such as Admin & Support, Pre-Investment, and Post-Investment. Vendors evaluated are Avaloq, Capgemini, Capita, Cognizant, EXL, FIS, Genpact, HCL, Hexaware, Infosys, Mphasis, NIIT Technologies, TCS, Tech Mahindra, Tieto, WNS, and Xchanging. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • Healthcare Payer

    Jan 04, 2016 by NelsonHall Analyst
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Healthcare Payer services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall. Vendors evaluated include Cognizant, Concentrix, CSC, Dell, EXL, Genpact, Hewlett Packard Enterprise, HGS, Infosys, and Xerox Services. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • Digital Transformation Services

    Dec 16, 2015 by Dominique Raviart
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Digital Transformation Services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and in areas such as IT Operations Focus, Digital Focus, and Cost Conscious Focus. Vendors evaluated include Accenture, Atos, CGI, Cognizant, CSC, CSS Corp, Dell, Happiest Minds, HCL Technologies, IBM, iGate, NIIT Technologies, Sopra Steria, Tata Consultancy Services, Tech Mahindra, Unisys, and Virtusa Polaris. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • CMS in Hi-Tech

    Nov 23, 2015 by Vicki Jenkins
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering CMS services specifically for the Hi-Tech sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on increased quality, technical support, and cost reduction. Vendors evaluated are Alorica, Concentrix, CSS Corp, Expert Global Solutions (EGS), HGS, Minacs, Sitel, Sutherland, Sykes, Teleperformance, TeleTech, and Transcosmos. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • MSP

    Nov 11, 2015 by Elizabeth Rennie
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Managed Service Programs (MSP). The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and those with a specific focus on Talent Management and Multi-Country MSP. Vendors evaluated include Advantage xPO, Alexander Mann Solutions, Allegis Global Solutions, Capita, DCR Workforce, Hudson, KellyOCG, Pontoon Resource Solutions, Rethink Talent Management, TAPFIN, and Volt. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • Analytics & Reporting BPS

    Nov 05, 2015 by Andy Efstathiou
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Analytics & Reporting business process services (A&R BPS) in the retail banking, capital markets, and financial industry. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and those with a specific focus on the areas of Reporting, Analytics, and Compliance. Vendors evaluated include Cognizant, EXL, Firstsource, Genpact, HCL Technologies, iGate, NIIT Technologies, SLK, Syntel, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • Managed Security Services

    Oct 02, 2015 by Mike Smart
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Managed Security Services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and in areas such as Offshore Focused Security Management, Industry-Specific Security Capability, and Full-Scope Security Management. Vendors evaluated include CGI, HP, CSS Corp, Cognizant Technology Solutions, MindTree, CSC, Tata Consultancy Services, Symantec, Unisys, Dell SecureWorks, Wipro, and Dimension Data. To find out more, contact Guy Saunders at [email protected].
    [read more]
  • Learning BPO 2015

    Sep 09, 2015 by Amy Gurchensky
    This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Learning BPO services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and in areas such as Employee-Centric Learning, Multi-Country Standardization, Learning Vendor Management, and Learning Process Transformation. Vendors evaluated include Accenture, Capita KnowledgePool, Delta College Corporate Services, Expertus, GP Strategies, IBM, Infosys, NIIT, Raytheon Professional Services, Seertech, Talent2, The Learning Factor, and Xerox Services. To find out more, contact Guy Saunders at [email protected].
    [read more]

Blog post results:

  • ADP Showcases Innovations Making HR ‘Easy, Smart & Human’

    Oct 09, 2023 by Jeanine Crane-Thompson

      ADP recently held its 2023 Analyst Day (#ADPaday) event at its Chelsea Lab Innovation Center in New York City, where ADP leaders and clients shared strategies, product roadmaps, transformational impacts, and industry insights related to the human capital industry. As the company nea[...]

    [read more] 0 comments
  • Technology & People Analytics Evolving to Support the HR Lifecycle

    Sep 28, 2022 by Jeanine Crane-Thompson

    Earlier this month, the 2022 HR Technology Conference saw more than 400 vendors and 5,000 participants descend upon the Las Vegas Mandalay Bay Hotel & Conference Center. Attendees presented industry trends, learned from colleagues, viewed demos of the latest technologies, and met face-to-fac[...]

    [read more] 0 comments
  • isolved: Innovation, Platform Maturity & Client Development

    Sep 24, 2021 by Elizabeth Rennie

    This past week I had the privilege of attending isolved’s Connect annual user conference at the Diplomat Beach Resort in Hollywood, Florida. The event marked a few firsts for me personally: my first time attending isolved Connect and the first time I have traveled for an in-person event in[...]

    [read more] 0 comments
  • Futureproofing Payroll Services, Part 2: Vendor Innovations

    Apr 08, 2021 by Elizabeth Rennie

    This is Part Two of a three-part blog series covering my perspectives on the payroll market based on NelsonHall’s latest annual market analysis, Payroll Services: Globalization and Digitalization. Part One features the payroll buyer perspective, including the buyer view of the impact of in[...]

    [read more] 0 comments
  • Capgemini & ServiceNow Taking Digital HR Experiences to a New Level

    Jan 04, 2021 by Elizabeth Rennie

      As expectations of what is possible in the digital world have grown exponentially, Capgemini is aiming to close the widening gap between consumer experience and employee experience.  It is looking to digitalize workplace interactions while keeping the warmth, emotion, and uniquene[...]

    [read more] 0 comments
  • OSVAtmosphere: Removing the Mystery from HR & Payroll Service Delivery

    Oct 07, 2020 by Elizabeth Rennie

      The recent impacts of the COVID-19 pandemic exposed many HR and payroll service delivery models as being unequipped and unprepared to pivot to remote work, access the data needed to obtain government support, and move money to employees in a timely and compliant fashion. The pandemic a[...]

    [read more] 0 comments
  • Kronos Doubles Down on HCM Platform Development

    Nov 27, 2019 by Elizabeth Rennie

      Earlier this month, Kronos held its annual client event, KronosWorks, in Las Vegas, drawing >3k attendees from around the globe.  Much of the attention at KronosWorks centered on the launch of InTouch DX, an intelligent time clock offering that incorporates advanced digital [...]

    [read more] 0 comments
  • Machine Learning at the Heart of Workday’s Next Wave of Innovation

    Oct 24, 2019 by Elizabeth Rennie

      This past week Workday held its 13th Workday Rising client event in Orlando, Florida. The platform’s annual event continues to grow substantially, with more than 13k in attendance this year, up from ~10k attendees in Las Vegas at the 2018 event. The growth in attendance points[...]

    [read more] 0 comments
  • ADP’s Next-Generation Platforms Have Arrived

    Sep 19, 2019 by Elizabeth Rennie

      This past week ADP held its annual analyst day event at its innovation lab in Chelsea, NY, where its executive leadership provided updates on the progress of its latest portfolio of next-generation HR and payroll solutions. The event was noticeably more crowded than in previous years, [...]

    [read more] 0 comments
  • OneSource Virtual’s RPaaS: Progress & Future Plans

    Sep 16, 2019 by Elizabeth Rennie

      Last October at Workday Rising in Las Vegas, OneSource Virtual (OSV) introduced RPaaS, a Robotic Process as a Service offering, and the first HR-focused robotic process automation as a service solution targeted toward the mid-market buyer. RPaaS is a 'turnkey RPA solution’[...]

    [read more] 0 comments
  • OneSource Virtual Delivers Turnkey RPA with RPaaS.com

    Nov 06, 2018 by Elizabeth Rennie

      Organizations of all sizes continue to pursue digital HR transformation to achieve an optimized HR delivery model – one that enables their leaders to focus their efforts on strategic activities associated with attracting, developing, and retaining top talent for the business rath[...]

    [read more] 0 comments
  • Ceridian Dayforce: Client Results, Opportunities & Challenges

    Oct 26, 2018 by Gary Bragar

      by Gary Bragar & Pete Tiliakos This past week at Caesars Palace in Las Vegas, Ceridian held its 31st annual client event, Ceridian INSIGHTS. The event attracted ~3k attendees and consisted of 150 sessions, many presented by clients highlighting the capabilities of the Dayforce H[...]

    [read more] 0 comments
  • Advances in HR Tech: The View from The Strip

    Sep 19, 2018 by Elizabeth Rennie

      This past week, I attended two HR events at opposite ends of the Las Vegas strip: HR Technology conference and SuccessFactors’ SuccessConnect client event. Together, they attracted ~14k HR leaders, practitioners, vendors, analysts, thought leaders, and clients, and had the common[...]

    [read more] 1 comments

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