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TeleTech - WAHA Services
Nov 17, 2011 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes TeleTech's offerings and capabilities in WAHA services. TeleTech is one of a number of WAHA services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...] - view this reportdownload abstract
TELUS International - Content Transformation
Aug 14, 2023 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes TELUS International's offerings and capabilities in Content Transformation [...] - view this reportdownload abstract
TELUS International - Customer Experience Operations Transformation
Jan 28, 2022 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes TELUS International's offerings and capabilities in Customer Experience Operations Transformation [...] - view this reportdownload abstract
TELUS International - CX Services in Telecom and Media
Jun 22, 2020 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes TELUS' offerings and capabilities in CX Services in Telecom and Media. [...] - view this reportdownload abstract
TELUS International- Social Media Customer Experience Services
Sep 30, 2020 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes TELUS International's offerings and capabilities in Social Media Customer Experience Services [...] - view this reportdownload abstract
Transcom and a European Telco - Transformational CMS
Sep 30, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Transcom and a European Telco - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while increasing OSAT. [...] - view this reportdownload abstract
Transcom and Australian High-Tech Manufacturer - Transformational CMS
Sep 30, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Transcom and Australian High-Tech Manufacturer - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while improving CSAT. [...] - view this reportdownload abstract
Transcom - CMS in Retail Banking
Dec 05, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Transcom's offerings and capabilities in CMS in Retail Banking. [...] - view this reportdownload abstract
Transcom - CMS in Retail Banking
Feb 10, 2014 | Vendor Analysis by Vicki Jenkins
Transcom is a publicly held company headquartered in Luxembourg. Transcom started its operations in 1995 in Sweden, supporting TELE 2 and providing customer relationship management services and credit management services to the telecommunications industry and other high-volume businesses in Austria. In addition to traditional contact center service [...] - view this reportdownload abstract
Transcom - CMS in Telecommunications
Apr 25, 2017 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Transcom's offerings and capabilities in CMS in Telecommunications. [...]