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Sigma Connected - CX Services Transformation
Dec 18, 2023 | Vendor Analysis by Ivan Kotzev
This NelsonHall assessment analyzes Sigma Connected's offerings and capabilities in CX Services Transformation [...] - view this reportdownload abstract
Sitel - CMS in Healthcare (Payer and Provider Support)
Jul 08, 2015 | Vendor Analysis by Vicki Jenkins
Sitel is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee (U.S). Sitel currently employs 58k in 110 centers located in 23 countries. [...] - view this reportdownload abstract
Sitel - CMS in High Tech
Nov 23, 2015 | Vendor Analysis by Vicki Jenkins
Sitel Worldwide (Sitel) is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee (U.S.). Currently, Sitel has ~68k employees supporting 40 languages, and 128 contact centers across 21 countries. [...] - view this reportdownload abstract
Sitel - CMS in Retail Banking
Nov 23, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Sitel's offerings and capabilities in CMS in Retail Banking. [...] - view this reportdownload abstract
Sitel - CMS in Retail Banking
Feb 17, 2014 | Vendor Analysis by Vicki Jenkins
Sitel is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee, in the U.S. It is a privately owned company, and was formed in 1985 in the U.S., when Softbank Services Group was acquired by Toronto-based Onex Corporation and combined with North Direct Response Inc., a Canadian outsourced customer service provi [...] - view this reportdownload abstract
Sitel - CMS in Telecommunications
May 24, 2017 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Sitel's offerings and capabilities in CMS in Telecommunications. [...] - view this reportdownload abstract
Sitel - CMS in Telecommunications/Cable/Satellite
Jan 05, 2015 | Vendor Analysis by Vicki Jenkins
Sitel is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee (U.S.). It is a privately owned company, and was formed in 1985 when Softbank Services Group was acquired by Toronto based Onex Corporation and combined with North Direct Response Inc., a Canadian outsourced customer service provider. Onex is Sitel [...] - view this reportdownload abstract
Sitel - Cognitive CX Services
Dec 09, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Sitel's offerings and capabilities in Cognitive CX Services. [...] - view this reportdownload abstract
Sitel - Customer Experience Operations Transformation
Jan 06, 2022 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Sitel's offerings and capabilities in Customer Experience Operations Transformation [...] - view this reportdownload abstract
Sitel - Customer Experience Services in Travel, Transport, and Hospitality
Jan 22, 2018 | Vendor Analysis by Ivan Kotzev
This NelsonHall assessment analyzes Sitel's offerings and capabilities in customer experience services in the travel, transport, and hospitality sector. [...]