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Webhelp - Multi-channel CMS: Delivering Digital Customer Experience
Jul 26, 2017 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Webhelp's offerings and capabilities in multi-channel CMS. [...] - view this reportdownload abstract
Webhelp - Social Media Customer Experience Services
Mar 16, 2021 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Webhelp's offerings and capabilities in Social Media Customer Experience Services [...] - view this report
West - Social Media Services
Aug 05, 2011 | Vendor Analysis by NelsonHall Analyst
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Wipro - CMS in Retail
Sep 17, 2013 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Wipro's offerings and capabilities in customer management services in the retail sector. Wipro is one of a number of customer management or contact center services companies analyzed in this contact center services industry analysis for the retail sector. Wipro is a publically-held company headquartered in [...] - view this reportdownload abstract
Wipro - CMS in Retail Banking
Dec 07, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes Wipro's offerings and capabilities in CMS in Retail Banking. [...] - view this reportdownload abstract
Wipro - CMS in Retail Banking
Feb 05, 2014 | Vendor Analysis by Vicki Jenkins
Wipro is a publicly-held company headquartered in Karnataka, India. Wipro is a global technology, consulting and operations outsourcing services company. It entered the BPO space with the acquisition of Spectramind in 2002-2003 and has retained a strong focus on customer management services (CMS) within its BPO business. [...] - view this reportdownload abstract
Wipro - CMS in Telecommunications/Cable/Satellite
Nov 17, 2014 | Vendor Analysis by Vicki Jenkins
Wipro is a publicly-held company headquartered in India. It is a global information technology, consulting, and outsourcing company. It entered the BPO space with the acquisition of Spectramind in 2002-2003, and has retained a strong focus on customer management services (CMS) within its business process outsourcing (BPO) business. [...] - view this reportdownload abstract
Wipro - Content Transformation
Jul 03, 2023 | Vendor Analysis by Ivan Kotzev
This vendor assessment analyzes Wipro's offerings and capabilities in content transformation services. [...] - view this reportdownload abstract
Wipro - Customer Experience Services in Travel, Transport, and Hospitality
Jan 15, 2018 | Vendor Analysis by Ivan Kotzev
This NelsonHall assessment analyzes Wipro's' offerings and capabilities in customer experience services in the travel, transport, and hospitality sector. [...] - view this reportdownload abstract
Wipro - Customer Management Services
Jun 27, 2016 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Wipro's offerings and capabilities in customer management services. [...]