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CSS Corporation - CMS in High Tech
Nov 20, 2015 | Vendor Analysis by Vicki Jenkins
CSS Corp is a private company headquartered in Chennai, India. Currently, it provides technical support for enterprise and consumer products, manages IT infrastructure, provides remote infrastructure support including mobility solutions and cloud enablement, and provides carrier network support. [...] - view this reportdownload abstract
CSS Corp - Social Media Customer Experience Services
Oct 09, 2020 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes CSS Corp's offerings and capabilities in Social Media Customer Experience Services [...] - view this reportdownload abstract
CSS Corp - Transforming CMS Through Analytics
Sep 19, 2016 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes CSS Corp's offerings and capabilities in transforming CMS through analytics. [...] - view this reportdownload abstract
Dell - Social Media Services
Apr 19, 2013 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Dell's offerings and capabilities in social media services. Dell is one of a number of social media services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...] - view this reportdownload abstract
DXC- Cognitive CX Services
Dec 06, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes DXC's offerings and capabilities in Cognitive CX Services. [...] - view this reportdownload abstract
EGS - CMS in Healthcare (Payer and Provider Support)
Jul 08, 2015 | Vendor Analysis by Vicki Jenkins
EGS is a global customer service organization, delivering outsourced solutions for customer and financial care. It employs ~40 in ~70 locations in 10 countries. EGS' customer management services (CMS) include answering product related enquiries, technical support, up-sell/cross-sell, and social media support. Its financial care includes accounts re [...] - view this reportdownload abstract
EGS - CMS in High Tech
Dec 02, 2015 | Vendor Analysis by Vicki Jenkins
Expert Global Solutions (EGS) is a global customer service organization which delivers outsourced solutions for customer and financial care. It employs ~40k in ~70 locations in 11 countries. [...] - view this reportdownload abstract
EGS - CMS in Retail and CPG
Jun 22, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes EGS' offerings and capabilities in CMS in retail and CPG. [...] - view this reportdownload abstract
EGS - CMS in Telecommunications/Cable/Satellite
Oct 01, 2014 | Vendor Analysis by Vicki Jenkins
Expert Global Solutions (EGS) is the holding company for APAC and NCO; the merger was completed in 2012. APAC is the EGS brand in the customer relationship management (CRM) BPO market. NCO is the EGS brand in the accounts receivables management (ARM)/collections BPO market. EGS is a privately held company headquartered in Plano, Texas. EGS employs [...] - view this reportdownload abstract
EGS - Customer Management Services
Mar 03, 2016 | Vendor Analysis by Ivan Kotzev
Expert Global Solutions (EGS) is a private customer service management organization, headquartered in Plano, Texas. [...]